Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation.

Extraordinary outcomes need exceptional teams. We believe deeply in the power of a growth mindset for individuals and team development.

As a Technical Support Engineer at Accuenergy, customers will rely on your expertise.

This job requires the candidate to work in office, remote work is not available.

Responsibilities:

• Answer sales calls/emails
• Become main point of contact for customers
• Gather project information, specifications and requirements
• Manage projects, accounts, and updates using CRM
• Understand and advise on different applications such as energy storage and facility monitoring
• Work with customer base to understand typical equipment, competitors, and other market analysis
• Providing timely and accurate client feedback
• Create on-demand documents such as statements, guides, procedures, and price lists
• Work with other internal teams
• Managing multiple accounts at a time
• Follow up with clients to ensure needs wants desires are met
• Host client meetings

Skills & Experience

• Strong interpersonal skills
• Attention to detail and good problem solving skills
• Ability to work in a fast-paced, multi-tasking environment
• Proficient in MS Office & CRM
• Ability or interest in electrical systems, manufacturing, or another technical field
• Previous experience with B2B sales
• Ability to apply common-sense understanding to carry out simple one or two step instructions
• Ability to review, understand, and convey technical product information in an effective manner
• Ability to work under minimal supervision
• Strong communication skills, in both verbal and written formats.
• Strong customer service skills
• Capable of working in a team

Preferred Requirements

• Background in metering
• Multi-lingual

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Scarborough, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (preferred)

Experience:

• B2B sales: 2 years (preferred)

Work Location: One location

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