Position Summary:

Supervise the business in compliance with the A.G.C.O. Standards, OLG Policies and Procedures and other applicable

municipal, provincial and federal laws and regulations. Assist in maintaining good public relations with patrons and

maintain an open door policy with all employees. Comply with safety and security standards of the company while

orientating staff to operations and complying with pre-determined company Internal Control Procedures. Is responsible

for the administration and day-to-day supervision and operation of the Charity Gaming Centre.

Major Responsibility Areas:

• Is responsible to ensure that all applicable company Internal Control Manual Procedures, A.G.C.O Standards and

OLG Policies & Procedures are strictly adhered to.

• Supervise staff to meet and exceed performance expectations by establishing and maintaining a positive work

environment and effective employee relations.

• Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all customers

and employees.

• Make recommendations in the hiring, training, and evaluating of staff as well as to apply disciplinary or corrective

counselling to staff.

• Maintain general awareness of gaming operations at all times and comply with security policies and procedures in

order to secure company assets.

• Maintain a clean and safe work environment. Comply with safety procedures including use of required safety

equipment and identify unsafe practices or conditions.

• Additional responsibilities or duties, which are consistent with the position summary, may be assigned at the

discretion of the General Manager.

Minimum Qualifications:

• College Diploma or equivalent or previous experience in a related field.

• Requires one (1) or more years of supervisory experience.

• Possess strong organizational, interpersonal, analytical, communication and managerial skills. Working knowledge

of computer software packages.

Job Types: Full-time, Permanent

Salary: $18.00-$20.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Work Location: In person

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