Parts Counter Person

For 60+ years, the Roy Foss Automotive Group has been a cornerstone of the community. We have a long list of long-term, loyal customers, new customers seeking the comfort of a reputable and solid name, and a highly experienced team with decades of collective years in the industry.

Roy Foss Thornhill is seeking an experienced and professional Parts Counter Person to join our team. The ideal candidate has a minimum of 1-2 years’ experience in this role. This individual is passionate, professional, has a positive & outgoing attitude, and shares our obsession with customer satisfaction service.

Some other great things about us:

• Professional Team-spirited environment with a supportive service team.
• Great compensation and Competitive Benefits package
• Strong training program

Some things we are looking for so you can be successful in this role:

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Follows up on back-ordered parts.
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Sets up orders for daily shipment, delivery, or pick-up.
• Solicits assigned accounts by phone.

What you will bring to the company:

• Positive energy and enthusiasm every day
• Strong customer service focus
• Valid G driver’s license and clean driver’s abstract
• Ability to work flexible hours, including some Saturdays
• Ability to lift heavy objects
• Thrive in a fast-paced environment

We thank all applicants, however only those considered for an interview will be contacted.