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Trillium Staffing is seeking a Bilingual (French & English) Inside Sales Representative for one of our clients located in Orangeville, ON. Our client is a global plastics manufacturer, and their business is growing!

The Bilingual Inside Sales Representative for Industrial Products position is the first line of customer contact and inside sales to existing and potential customers. The successful candidate will provide product marketing, price maintenance, inventory monitoring, business development and order entry. This position liaises and interfaces with customers, distributors, the outside sales team, scheduling, the lab, distribution, and accounts receivable departments.

This is a full time, permanent position!

What you’ll do as a Bilingual Inside Sales Representative:

• Increase Sales through service, strategic quoting, and quote follow up
• Maximize gross margins through balanced approach of optimizing price and sales growth
• Build strong relationships internally, with our supplier partners and of course, our customers.
• Provides prices and delivery directly to customers. - Preparation of all required quotes to various customers and maintains a current database
• Works a quote and follow up procedure, is the point of contact decision maker
• Able to provide technical application assistance
• Provide daily assistance to Territory Managers and Canadian Regional Manager
• Respond to incoming calls & faxes within 4 hours
• Respond to inquiries including inventory availability, delivery dates, pricing, technical info, etc.
• Provide excellent customer service in a professional and friendly manner
• Provides input on distributor relations and activities
• New customer and part number setups as required
• Complete all required RA forms for customer complaints and initiate complaint investigation
• Liaison between production and sales
• Assist with Canadian physical inventory counts, special projects
• Represent at Trade Shows as required
• Product Marking – product promotion by email and direct mail to end users and distributors
• Enter Purchase Orders
• Special projects as assigned
• Prospecting for end-user (OEM) business on a project basis for industrial products and once opportunity is identified strategically “pull through” qualified leads to established distribution partners

Qualifications required for a Bilingual Inside Sales Representative:

• 1-3 years inside sales/customer service, preferably in a plastic or manufacturing related environment
• Bilingual (English / French) both written and verbal required
• Product knowledge or industry experience is considered an asset
• Ability to think and act independently within a fast-paced multi-task driven environment
• Computer literacy, working with Microsoft NAV, Word, Excel, Outlook
• Strong mathematical and analytical skills
• Good organizational skills required to meet customer deadlines and internal quote follow up procedures
• Excellent written and verbal communication skills
• Must be a team player through positive relationships, cross-training and being able to back-up other team members as needed, independently motivated
• Above average time management skills, and work effectively with other members of sales
• Must be able to work an 8-hour day shift, Monday to Friday
• Must be double vaccinated for COVID-19 and be willing to provide proof

What’s in it for you as a Bilingual Inside Sales Representative?

• Great pay!
• Full time, permanent employment with a growing company
• Company Paid Benefits
• Group RRSP Pension Plan with matching contributions
• Lots of room for growth opportunities

If you are interested in being considered as a candidate for this full-time permanent Bilingual Inside Sales Representative position located in Orangeville, ON, please submit your resume.

#INDMiss

Job Type: Full-time

Salary: $47,000.00-$52,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• sales/customer service: 1 year (preferred)

Language:

• French and English (required)

Licence/Certification:

• proof of vaccination (required)

Work Location: In person

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