Staples is business to business. You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

• Cold calling and cold emailing prospects as necessary
• Process lead lists down the Staples lead funnel ensuring the most qualified leads hit sales
• Responsible for setting meetings as necessary for the outside sales team
• Own our inbound channels, such as live web chat and incoming calls
• Research prospects on LinkedIn and other relevant internal databases
• Add prospects to marketing campaigns and contribute to our overall lead creation goals
• Meet daily, weekly and monthly Sales Qualified Lead (SQL) Conversions and Wins• Manage inbound customer leads for a set territory. You will be responsible to qualify them and feed them into the sales pipeline.
• Work closely with your peers from the Inside Business Development team to determine the accounts that require research and prospecting activities to secure a sufficient flow of additional qualified opportunities.

What you bring to the table:

• Qualifying, converting or closing Large Quantity Orders (LQO) prospect
• Ability to have conversations via phone, email or chat
• Ability to achieve sales quotas
• Strong organization and time management skills
• Ability to overcome multiple objections in the course of a call
• Strong interpersonal skills with the ability to persuade others and problem solve
• Excellent communication and negotiation skills

Qualifications :

What’s needed- Basic Qualifications

• 1+ years’ of blended customer service and sales experience in a Call Center environment

What’s needed- Preferred Qualifications

• Bachelor’s degree
• Experience with CRM software (e.g. Salesforce) is an asset
• Experience using a Computer, Excel, and Outlook
• Hands-on experience with multiple sales techniques (including cold calls)
• Understanding of sales performance metrics

We Offer:

• Room for professional development and advancement
• Comprehensive benefits including medical, dental, life insurance and RRSP’s
• Guaranteed salary base
• Flexible hours
• Vacation
• Personal time
• Associate discounts
• Team building activities
• Exciting and fun culture

Interested in joining the team? Check out our perks and benefits !