COME PLAY WITH US!

We believe that the key to our success lies in the quality and dedication of our people; we are a dynamic team, and each of us plays a critical role in striving to provide the best in service to our guests…again and again. A big part of who we are and who we strive to become is dependent upon YOU – work hard…play hard!

SUMMARY:

The Catering Server is responsible for a wide variety of duties, including the set up and dismantling of tables, buffets, chairs and audio-visual equipment in the banquet rooms and outdoor areas. It is vital that they respond to Event Convener request and needs in a friendly and professional manor to meet and exceed guest expectations.

Responsibilities

• Treats each guest with respect in delivering top-notch professional service to always ensure a Five-Star experience.
• Liaises with the convener of each event to ensure their needs are taken care of to the best of our ability.
• Knows the different styles of room set-ups as they relate to their specific functionality (eg. corporate seminars, weddings, golf tournaments, etc.)
• Knows how to operate and set up/dismantle banquet equipment and furniture.
• Is familiar with audio visual equipment set up and various types of computers ie: PC and Mac functionality to assist guest with AV set up.
• Responsible for following up with the guests throughout their experience.
• Is familiar with current menus from preparation to presentation and can provide accurate information to guests including all ingredients.
• Will communicate calmly to all kitchen staff to relay guest special requests.
• Adheres to all Departmental guidelines and standards as set out by the Catering Management Team.
• Adheres to safety standards and is familiar with Company Policies & Procedures
• Must always maintain a professional and welcoming appearance.
• Is responsible for being prepared to start shift on time each day.
• Is able and willing to perform any other duties as may be required from time to time.

QUALIFICATIONS:

• Valid Food Safe Certification an asset
• Valid Serving It Right certification an asset.
• Ability to effectively present information and respond to questions from guests, and the public.
• Ability to deal with challenging guest situations in an effective and positive manner.
• Ability to listen to guest’s concerns and find a positive solution.
• Ability to calculate figures and amounts such as discounts, interest, percentages, fractions, ratios and proportions.
• Must be able to work independently and work as part of a team to achieve team goals.
• Ability to multi-task and pay close attention to details.
• Must be able to maintain focus under pressure.
• Regularly required to stand, walk, use hands to touch, handle, or feel; reach with hands and arms; climb, balance, stoop, kneel, crouch or crawl; and talk or hear; lift or move up to 50 pounds. This job requires set up and take down of chairs and tables on a regular basis.

BENEFITS:

• 40% off meals while on shift, 20% when off shift
• Villa room discounts for employees, friends and family at Crown Isle Resort and Golf Community & Crown Mansion in Qualicum
• Free access to the fitness center
• Full golf privileges and power cart usage, discounted rate for family
• Free use of practice facility for employee
• Health benefit plan if applicable requirements met

Thank you to all who apply. Only those selected for an interview will be contacted.

Job Types: Part-time, Permanent
Part-time hours: 20-25 per week

Salary: From $15.65 per hour

Benefits:

• Discounted or free food
• On-site gym
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• COURTENAY, BC: reliably commute or plan to relocate before starting work (required)

Experience:

• serving: 1 year (preferred)

Work Location: In person

Application deadline: 2023-02-28

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