Clinical Sleep Solutions is a privately-owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across Vancouver. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the privilege of participating in their health care. Built on a model of continuing care, we believe that if we do right by a patient, we will create a lifetime relationship. If you aspire to change the lives of those we serve, then we may have a wonderful opportunity for you.

We are currently looking for a full-time Clinical Assistant to join our team at our Sechelt location!

The successful candidate must have exceptional customer service skills and a confident and out-going personality. They must be comfortable working with customers over the phone and in person.

Job Duties:

• Work with our team to provide support to patients who are on CPAP therapy
• Answer phone inquiries- Scheduling appointments and maintaining patient files
• Instructs patient on tests, treatment, and procedures
• Point of sales
• Keeps patient records and conversations confidential
• Maintains records in a neat and orderly fashion
• Ensures initial and follow-up treatments are completed
• Promptly answers all phone calls and documents conversations with patients.
• Maintaining tidy and functional office
• Performs duties in a safe manner according to clinic policies and procedures; stays familiar with current safety information related to the work environment
• Courteously manages contacts (in person or by phone) and aids other team members as necessary
• Assists in other areas of the clinic
• Performs other tasks as assigned by Manager

Qualifications:

• Availability Monday to Friday 9:00 am - 5:00 pm. There may be some weekend shifts from time to time.
• Post secondary degree preferred or related experience
• Self-motivated, punctual, and organized.
• Advanced knowledge of Excel, Outlook, and Word.
• Excellent problem solving and interpersonal communication skills
• Demonstrated commitment to high levels of quality and customer service
• Strong analytical and problem-solving skills.
• Must have a compassionate, caring, self-motivated, and driven personality
• Must be able to perform with minimal supervision
• Ability to work in a team environment and be a team player
• Ability to speak multiple languages is an asset but not required

If you would like to join a team of highly caring and compassionate individuals looking to improve people’s lives, we invite you to apply! Clinical Sleep Solutions offers a competitive compensation and benefits package balanced with a “Family First” commitment to our employees.

Dedicated to representing the communities in which we live and work, we embrace diversity throughout our organization and encourage members of equity groups to self identify during the application process. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

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