Waypoint Centre for Mental Health Care is our region's 301-bed specialty mental health hospital. Located on the shores of Georgian Bay in Penetanguishene, the hospital is home to the Waypoint Research Institute and also has the province's only high secure forensic mental health program for clients served by both the mental health and justice systems. We provide an extensive range of both acute and longer-term psychiatric inpatient and outpatient services to Simcoe County, Muskoka, part of Dufferin County, and the southern portion of Parry Sound. The hospital is recognized for the provision of exceptional care to those most needing mental health services and its contributions to the understanding of mental illness. For additional information about Waypoint, including program descriptions, please visit our website at http://www.waypointcentre.ca.

The Director, Outpatient Services is currently seeking a Clinical Manager, Outpatient Services. The purpose of the Clinical Manager role is to assume responsibility for the overall operation of assigned clinical services by planning, implementing, integrating, and evaluating a comprehensive range of activities that ensure and/or support quality-focused, client-centered care, treatment, and rehabilitation in a safe environment.

Please Note: This position offers a hybrid work environment consisting of in-office and remote work. The office location is 1-952 Jones Rd, Midland.

Key Accountabilities:

• Provides clinical leadership and direction, promotes quality client care practices focused on recovery and the achievement of positive outcomes; evaluates practice and services, researches and promotes the utilization of best clinical practices and acts as a resource and mentor to support the client experience; as well as identifies and manages risk and emergency situations.
• Coordinates and manages staff allocations ensuring optimum utilization of resources based on monitoring and interpreting workload measurement, utilization of standardized tools and other established practices.
• Promotes positive work environments by role modeling professional behaviour, promoting teamwork and interdisciplinary collaboration, addressing workplace conflict and effectively managing change initiatives.
• Engages in recruitment and retention activities including managing performance against performance expectations, conducting performance reviews including the development of learning plans; authorizing attendance records, implementing Hospital Attendance Support Program, and attending Rehabilitation meetings.
• Promotes positive labour relations: responding to complaints/grievances, investigating, evaluating, and reporting on client complaints/incidents, identifying/resolving such issues; supporting staff during the investigative process.
• Manages overall program budgets, including Salaries and Benefits as well as Direct Operating Expenditures (DOE).

Qualifications/Requirements:

• Post-secondary education, preferably a university degree in a field related to health sciences or mental health is mandatory
• Membership in good standing in a healthcare regulatory college or equivalent workplace experience
• Additional training and/or education in leadership is also an asset
• Preference for a minimum of seven (7) years of experience working in a health care environment in a client care role; additional experience working in a leadership capacity within a unionized setting is considered an asset
• Experience within the mental health field is preferred
• Relevant experience with identifying and managing high-risk and emergency situations
• Preference for experience with budget management, business case preparation, and developing cohesive teams
• Results-oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results
• Demonstrated leadership, conflict resolution, and interpersonal skills along with strong analytical skills
• Proven written and verbal communication skills
• Proven ability to adapt readily to change with strong organizational and planning skills
• Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic attitude
• Preference for proficiency in French/English language.

How do I apply?

Waypoint employees apply through the Employee Self-Service portal at https://employees.waypointcentre.ca and external applicants apply to http://www.waypointcentre.ca/i_want_to/join_your_teamby close of business (4:00 pm) April 19, 2023, quoting Job ID WC23-129. Attach your cover letter and resume detailing why you are interested in this opportunity and how you meet the qualifications and key accountabilities specified.

We are committed to diversity in the workplace and workplace well-being. As such, applications from individuals from diverse backgrounds such as First Nations, Inuit, Metis, members of a visible minority group, and those with lived experience of mental health problems or illnesses are welcomed and encouraged. Waypoint welcomes and encourages applications from people with disabilities. Accommodations are available upon inquiry for candidates taking part in all aspects of the selection process.

All applicants are thanked for their interest in this position, however, due to high volumes only those selected for an interview will be contacted.