RESPONSIBILITIES

• Works collaboratively with all staff and partners to ensure a high-quality telemedicine delivery.
• Schedules and facilitates clinical consults.
• Keeps accurate records of clinical consults.
• Uses TSM to search for unscheduled, pending and confirmed events on a regular basis.
• Cancels unconfirmed events within 48 hours of event.
• Updates patient profiles and regularly monitors profiles in TSM
• Ensures proper documentation notes in Ncompass event log.
• Ensures requests for nursing protocols is faxed to nursing station.
• Participates in annual performance evaluation as required.
• Collects and processes confidential data and information according to PHIPA guidelines.
• Participates in training and education session to staff team.
• Reports to Clinical Services Coordinator when scheduling department is not notified of consult request.
• Facilitates ongoing technical support to ensure videoconferencing equipment is always functional, reports technical issues to the OTN and KNET service desk.
• Notifies Healthcare Providers by telephone and email when there is a cancellation.
• Demonstrates commitment to staff team by participating in staff meetings and regional clinical meetings.
• Maintains good communication links with the communities to facilitate effective telemedicine activities.
• Participates in training and updating activities as required.
• Undertakes special projects and research as required.
• Assist with data collection and reconciliation regarding activity logs. S/he will provide a clerical role to KO e-Health services and support data transmission to Health Canada.
• Collects and monitors incoming data and investigates missing data through communication with staff located in remote First Nations.
• Other duties as assigned by the Director and Clinical Services Coordinator, eHealth.

KNOWLEDGE, SKILLS, ABILITIES

• Minimum Grade 12 or equivalent; preferably post-secondary education.
• First Nations community-based experience is preferred; administrative experience in a health or social service field is an asset.
• Experience working with diverse partners; familiarity with health system in the district
• Strong organizational skills with excellent attention to detail.
• Excellent interpersonal and communications skills, both oral and written.
• Ability to work independently with minimal supervision and as part of a team.
• Ability to multi-task in a fast-paced work environment and complete work on schedule
• Proficiency in computer programs such as M/S Word, Excel, and the use of email; ability to learn communications technology and systems software quickly.
• Knowledge and understanding of Aboriginal culture and values, and of the geographical and health care challenges of First Nations in the Sioux Lookout district.
• Dedication to service excellence.

Open until filled