Ratloop Games Canada
642 rue de Courcelle suite 301
Montreal QC H4C 3C5

COMMUNITY DEVELOPER

About the Job

Do you love games? Do you love connecting with people? Do you check your phone every time to you hear a ding?
Can you sculpt intricate and intriguing sentences? Are you totally cool and social?

If you answered yes to these questions... then oh boy! We want to hear from you!

Ratloop Games Canada is currently seeking a full-time Community Developer who will work onsite within the
Production Team. This person will provide a strong connection between the gaming community and the internal teams, managing key aspects of communication, asset development and working to expand outreach and game experience.

As a key team member, you will be integral to delivering high quality, creative AAA indie experience. If this excites your passion, then we’d love to see how you can make your mark on our project!

Responsibilities

• Development, implementation and execution of marketing activities with the objective of retaining its users and attracting new ones;
• Define and report on content KPI’s to demonstrate success and ROI of programs and content;
• Elaboration and management of Ratloop Games Canada and its game’s branding, participation in publicity activities, advertising and customer interaction through feedback collection;
• Customer relations: establishment & maintenance of a link between the community and the development team;
• Monitoring: answering questions, maintenance of a positive conversation with the community;
• Copywriting and creation of content that supports overall strategy: includes websites, videos, game guides, interviews, social content, etc.;
• Development of graphic elements relating to various social media channels, publications and platforms;

Qualifications

• 1-3 years of experience managing online communities and developing strategic plans or programs;
• Bachelor's degree in Marketing or Public Relations, or any other pertinent degree;
• Extensive knowledge of social media platforms (Facebook, Twitter, Instagram, Twitch, Tik Tok, Blogs, etc.);
• Experience with digital asset creation (video, photo, etc.);
• Loves the social media space and has excellent knowledge of channels, management tools and trends;
• Strong written and oral communication skills in English (French is an asset);
• Creative, innovative, resourceful, and excellent interpersonal skills;
• Strong interest in videogames and gaming;
• Asset: 1+ years of work experience in a customer service role;
• Asset: Experience in the gaming industry with multiple gaming platforms and genres
• Asset: Experience in digital marketing (Facebook ads, SEM, SEO, Google Analytics, Google Adwords)
• Asset: Experience in running a fan site, participating in an online gaming clan or guild, or forum moderation experience a plus

*Candidate must be eligible to work in Canada and be able to work from our studio in Montreal, Quebec.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Flexible schedule
• Paid time off
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Montréal, QC: reliably commute or plan to relocate before starting work (required)

Experience:

• managing online communities: 1 year (preferred)

Language:

• English (required)

Work Location: Hybrid remote in Montréal, QC

Application deadline: 2023-01-29

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