Community Support Worker - HASP Job at Canadian Mental Health Association- Peel Branch

Canadian Mental Health Association- Peel Branch Brampton, ON

Support your community. Advance your career. Fulfill your purpose


Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.


What We Offer


As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.


In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out:


  • 4 weeks accrued vacation
  • 18 days accrued personal days
  • Overtime paid in lieu
  • HOOPP (Pension Plan)
  • Ongoing professional development plus $250 annual funding for continuing education and certifications
  • $250 annual allowance to invest in achieving your personal wellness goals
  • Mileage reimbursement and car detailing for work-related travel

We are currently seeking a permanent full-time Community Support Worker - HASP (Housing and Support Peel). The incumbent will link with and assist persons with serious mental illness who are homeless or at risk of homelessness and who are eligible for referral to Phase II funded units from Supportive Housing in the Province (SHIP); once the client is housed, the worker will provide the necessary community support in order to maintain housing. Additionally, they will provide discharge planning services and assist in the reintegration/integration of recently released individuals into their home community or community of choice.


This position reports to the Program Manager, Outreach Services and will be based out of 60 West Drive, Brampton ON. CMHA Peel Dufferin has adapted a hybrid working model including a mix of on-site and remote work. All employees are required to have onsite presence 2 to 3 times per week, or more if needed as per program needs.


Salary range is $52,753.45 to $63,158.47 annually


What you will do


  • Provide case management services to a case load of clients
  • Assess the client’s need for supportive housing, and their eligibility for access to units provided within the Housing and Support Peel Program
  • Facilitate the client’s move into their supportive housing unit, as needed
  • Establish appropriate rehabilitation goals and assist the client in reaching them
  • Provide crisis intervention, when necessary
  • Refer and link clients to appropriate programs
  • Provide ongoing supportive counseling and case management, when appropriate
  • Provide support specific to life skills, daily living skills, conflict resolution, crisis intervention and prevention, budgeting assistance, community integration and community building
  • Educate community agencies and institutions regarding mental health discharge planning services.
  • In collaboration with institutional staff, develop relevant policies and procedures for the discharge planning services.
  • Conduct case conferences/consultation with treatment providers, including physicians, other community organizations and other significant persons, as deemed appropriate
  • Establish and maintain working relationships with Institutional Social Workers, Probation Officers, Consulting Psychiatrists, Institutional Personnel, community agencies and schedule 1 hospitals
  • Respectfully advocate on behalf of clients, maintain current knowledge of various linkages with community resources
  • Maintain effective and timely documentation and client records
  • Participate in regularly scheduled team meetings and in regular supervision including annual performance appraisal with the Program Manager
  • Participate as a full member of HASP team
  • Provide the court support function to clients as directed

What you need to join our team

  • University degree or College Diploma in Social Work or Social Services. BSW preferred
  • Regulated Health Professional designation is an asset
  • At least 3 years of relevant case management experience is required in a community mental health setting
  • Some experience required working with clients in the Criminal Justice System
  • Working knowledge of the Forensic Mental Health System in Ontario, Criminal Justice System, and Recovery principles
  • Demonstrated ability to perform risk, need and psychosocial assessments
  • Demonstrated ability to work independently in a multi-task environment and to prioritize tasks in a manner that meets client needs and program objectives
  • Ability to communicate in both verbal and written form with professionals from a variety of disciplines (i.e. medical, legal
  • Knowledge of CRMS and OCAN is an asset
  • Training in ASIST, Non-Violent Crisis Intervention and Crisis Response is an asset
  • Knowledge of French or any other second language that reflects the diversity of Peel Region is an asset
  • Current CPR/First Aid certification
  • Valid driver’s license, automobile in good repair and insurance coverage as required by agency policy
  • Proof of administered full-series Health Canada approved COVID-19 vaccination prior to start date. If unable to be vaccinated for reasons relating to protected grounds under the Code, completed medical or religious exemption must be provided
  • Satisfactory records search and vulnerable sector screening

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.


Apply Now and EMPOWER your career


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CMHA Peel Dufferin is an Equal Opportunity Employer.

We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.


We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.

CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.


We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.




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