Concierge Job at Shannex

Shannex Bedford, NS

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Concierge to join our Parkland Bedford West team based in Bedford, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

  • Access to virtual healthcare 24/7 for FREE through the group health benefit plan
  • RRSP program (5% employer matching)
  • Employee discounts on select apparel, fitness, and retail partners through our Perks Program
  • Access to continuing education and training through Shannex’s Centre of Excellence
  • Opportunities to be part of sector innovation and continuous improvement initiatives
  • Recognition and Rewards for service excellence and safety
  • Free on site parking
  • Bus stop in front of building
About the Opportunity

  • Answers and transfers telephone inquiries, greets and directs visitors;
  • Provides routine information and responds to inquiries from residents, visitors, and staff;
  • Sorts and distributes incoming and outgoing mail and packages;
  • Day shift sets up continental breakfast items; night shift does security rounds;
  • Monitors security cameras throughout shift;
  • Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
  • Performs a wide variety of assignments, which are sometimes confidential in nature;
  • Receives, processes and records client charges and payments;
  • Ensures client safety by following and applying all standard operational procedures and safe work practices;
  • Responds to emergency calls- training provided
  • Light cleaning duties required-demonstrating pride in work area
About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

  • High School /GED completion.
  • Excellent computer skills and experienced well in Microsoft Office Suite-able to prepare excel spreadsheets; sort and filtering information, prepare menus, letters and other forms in word.
  • Experience with cash transactions; balance petty cash and prepare expense claims.
  • Previous hospitality/customer service experience an asset especially with seniors.
  • A friendly outgoing spirit is a definite asset.
  • A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.
About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality. Only those selected for an interview will be contacted.

Our company policy requires all employees be vaccinated against COVID-19


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