The Fruit Expert® - Customer Service Associate & Delivery Driver ensures Edible® service standards are met and surpassed by providing customers with prompt service, delivering a WOW experience. We are currently looking for a temporary full-time position with approximately 20-25 hours a week. Position pays $15/hour.

Essential Job Functions and Responsibilities:

• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customer service
• Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals
• Assists customers in the selection and purchase of Edible® products
• Uses effective sales approaches and displays strong knowledge of product line
• Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs
• Maintains customer service area and equipment in a clean and appealing manner
• Manages difficult customer situations in a calm and professional manner
• Deliver orders in a safe & professional manner

Maintains Quality Store Operations

• Prepares a variety of Edible® fruit arrangements and treats according to our brand standards
• Follows store policies and procedures for operational flow at each station
• Performs cleaning tasks in accordance with the cleaning standards and works as a store team player
• Presents oneself professionally and demonstrates clear communication with all customers and co-workers
• Follows standards for merchandising, stocking, rotating and storing all products

Financial Contribution

• Follows cash handling and register policies
• Follows inventory stocking and recording guidelines
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible® Experience
• Learns and performs duties of customer Service, production, and/or delivery driver as needed
• Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis

Job Requirements:

• High School Diploma or equivalent preferred
• Valid Class 5 drivers license
• Clean driving record
• Previous experience working in customer Service or food service establishment preferred
• Excellent customer service and communication skills
• Demonstrated ability to sell and up-sell products
• Good math and money handling skills
• Positive attitude
• Enjoys working within a team
• Enjoys working in a fast-paced environment
• Drive and determination
• Desire for personal and professional growth
• Valid state driver’s license and a clean driving record (if also delivering)
• Computer skills including Microsoft software and register skills
• Ability to lift, carry and/or push objects weighing up to 50 lbs.
• Ability to stand, bend, reach and scoop throughout assigned shift

Job Type: Part-time

Salary: From $15.00 per hour

Schedule:

• Holidays
• Weekend availability

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: One location

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