The Customer Service & Sales Rep will be accountable for:

• Taking videos from our video editor, write captions and hashtags, and post them across TikTok, YouTube, Instagram, Facebook and Twitter (1-2 posts per day per platform)
• Doing minor video and image editing (example: creating a video on TikTok, creating an image for Instagram for an upcoming event, or minor tweaks to an existing video in Adobe Premier)
• Taking the short video scripts, doing research on the topic, and writing them into longer blog articles to post on our blog and Linkedin (2-3 per week)
• Writing simple, personal emails and managing email marketing campaigns in ActiveCampaign (3-5x per week, this should be about a 30 minute practice)
• Creating engaging stories and posts to promote special offers on Instagram and other platforms
• Obsess over follower and viewership growth and how to “beat” the algorithm, mainly on YouTube and TikTok
• Coming up with new creative ways to increase our growth and efficiency
• Providing feedback to video editor on what’s working and new things to try (i.e. writing new hooks for videos and sending it to the editor to create new tests)
• Being a key member of the content team to grow our social following and awareness to 2 million followers in the next 12 months
• Be a leading part of becoming the most renowned leaders in our space
• Work with Jaymie (Azhen co-founder) and the team at One Peak Creativeto strategize a campaign for a full-length documentary (think similar to the “Biggest Little Farm” documentary)
• Working cohesively and communicating effectively with videographers and video editors
• Reporting and sharing results in weekly meetings
• Helping out and learning in other areas

- We are a small team so we tend to jump around and help out in different areas. Plus, it keeps things interesting and lets everyone learn.

• Looking after your personal health with weekly fitness and mindfulness goals
• This position is eligible for a Creative Director role in the future
• Note: Customer service is handled by another team mate, you do not have to manage comments on social platforms all the time, but you do need to have the ability to (example: replying to comments on posts fast when they’re first launched on TikTok can help increase their chance of going viral)

Requirements

• 2-5+ years with…
• Social media coordination

- A good understanding of all social platforms and how to organize the publishing of content across all channels
- An eagerness to test and master the algorithm on TikTok and YouTube

• Writing/copywriting

- A deep interest in marketing, sales and psychology (coming up with high performing captions on social posts, and writing high performing emails that people can personally connect with)
- The ability to write a blog post and coordinate with others to get it done

• Email campaign management

- A good understanding of email marketing softwares (we use ActiveCampaign)

• Basic video editing and image creation skills

- You will be working with a videographer, an editor and others on our team have graphic design backgrounds, but it is important that you’re able to make minor tweaks to videos in Adobe Premier, create videos on TikTok, and create images/graphics needed for social media

Job Type: Full-time

Salary: $4,500.00-$5,500.00 per month

Benefits:

• Company events
• Extended health care
• Flexible schedule
• Paid time off
• Tuition reimbursement
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus pay

Application question(s):

• What province and general area are you in?

Experience:

• Customer service: 3 years (preferred)
• Sales: 2 years (preferred)

Work Location: Remote

Please Note :
nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.