Customer Service Job at G Roch Consultant Ltd

G Roch Consultant Ltd Saint-Hubert, QC

We are a 3rd-party transportation and logistics company looking to grow our sales team. Offering an inside sales and customer service position. Tasks include, but are not limited to:

  • Follow up with idle customer accounts
  • Call and email leads from an existing client database
  • Nurture leads and maintain a sales account
  • Creating and managing lead reports
  • Achieve and consistently exceed sales goals
  • Assess and resolve customer concerns. Offer solutions to help grow active accounts

Requirements

  • No remote positions available. Monday to Friday 8h00-17h00.
  • Bilingualism: French & English
  • Excellent verbal, written and interpersonal communication skills
  • Ability to work in fast-paced environment while quickly learning job duties
  • Comfortable and effective in a computerized environment. Strong ability to clearly and professionally communicate with customers via email and phone
  • Strong communication and organizational skills
  • Ability to work effectively under pressure
  • Experience is not necessary however a willingness to learn is imperative

Practical skills

  • Experience in transport-related industry
  • Knowledge of North American geography

What we offer

  • Permanent full-time position
  • Bi-Weekly & Monthly commissions
  • 40-hour work week
  • 3 Weeks vacation after first year
  • Personal paid days off
  • Healthcare/Dental benefits/Life Insurance
  • Voluntary Retirement Savings Plan with employer contribution
  • Bi-Weekly pay schedule

Job Types: Full-time, Permanent

Salary: From $700.00 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • VRSP

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • SAINT-HUBERT, QC: reliably commute or plan to relocate before starting work (required)

Work Location: One location




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