Job description

Position: Customer Service Representative

Reports To: Customer Service Supervisor

PRIMARY PURPOSE:

The Customer Service Representative will work cooperatively with customers, sales representatives, as well as the logistics and technical teams to ensure that Brampton Brick’s customers receive quality product and service in a timely and professional manner.

QUALIFICATIONS/REQUIREMENTS:

Education Requirements

• Post secondary training is an asset

Work Experience

• Experience in customer service environments
• Worked in coordination with outside sales people

Skills/Abilities Required

• Displays mature behavior.
• Proficient in the use of Microsoft Office, and capable to quickly gain working knowledge of software applications.
• Excellent interpersonal, listening and communication skills.
• Good organizational and time-management skills.
• Strong problem solving skills; ability to make timely but sound decisions.
• Strong numerical and analytical skills.
• Manage changing priorities, demands and constant interruptions.
• Ability to work under pressure, multi-task and meet deadlines.
• Team player, but is able to work independently.

Contract length: Full time

Expected start date: February 2023.

Oaks By Brampton Brick provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Pay: Based on experience.

Job Types: Full-time, Permanent

Expected Start Date: 2 to 4 weeks

Job Types: Full-time, Permanent

Salary: Based on experience.

COVID-19 considerations:
All Covid-19 precautions are in place.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• Markham, ON: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's Degree (preferred)

Experience:

• customer service: 2 years (preferred)

Work Location: One location

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