Appleone is currently hiring for Customer Service Representative in Ottawa for a Government temp to perm position. You MUST be bilingual (French & English). Please read the whole ad to ensure you meet the qualifications before applying. If interested, please send clima@ain1.com a copy of your resume!
Details:
POSITION DETAILS:
ADDRESS: K1S 3J5
SALARY: $22 per hour
SHIFT: MUST be available to work between the hours of 8am-8pm Monday to Friday – 37.5 hours per week
FULLY IN OFFICE
Parking limited, best if you take transit
Job details:
Qualifications:
Details:
- MUST have a clear criminal record
- MUST be willing to pay to get fingerprints ($50-$100)
- MUST be able to work in office Monday to Friday
- MUST have lived in Canada for more than 5 years
- CANNOT have left the country for more than 3 months
- MUST be able to work between the hours of 8am-8pm
POSITION DETAILS:
ADDRESS: K1S 3J5
SALARY: $22 per hour
SHIFT: MUST be available to work between the hours of 8am-8pm Monday to Friday – 37.5 hours per week
FULLY IN OFFICE
Parking limited, best if you take transit
Job details:
- Deliver a daily average of seven 30-minute planning sessions as requested by Customers
- Record detailed notes for each planning session in the Customer’s profile for future review
- Review and reconcile relocation files, ensuring compliance with the Relocation Directive
- Review Customer’s submitted expense claims, while providing guidance as to what is required for future claims submissions
- Effectively resolve complex relocation problems within the constraints of the Relocation Directive
- Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
- Identify areas of opportunity and utilize your skill and knowledge to suggest improvements
- Effectively manage your time while working in a fast-paced environment
- Various administrative tasks including record keeping and data entry
Qualifications:
- Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
- Previous experience in a customer support role through a contact center is an asset
- Capable of using different methods of communication simultaneously, i.e. email, telephone, video call, and chat
- Good interpersonal and communication skills
- Superior customer service skills and orientation
- Collaborative style needed
- Ability to maintain professionalism at all times under stressful situations
- Strong organizational skills
- Ability to plan and manage work under time constraints, without direct supervision
Additional Skills
(none specified)
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