Customer Service Representative Job at Reversomatic Manufacturing Ltd.
JOB DESCRIPTION
HVAC CUSTOMER SERVICE REPRESENTATIVE
We are a leading exhaust fan manufacturer located in Woodbridge. We are currently looking for HVAC CUSTOMER SERVICE REPRESENTATIVE who is a self starter and able to work independently. The successful candidate must have experience working as customer service representative in HVAC industry.
Duties and Responsibilities:
· Be able to process orders (inputting of all orders, invoicing, filling and updating order sheet)
· Be able to keep track of orders
· Learn to identify customer needs or desires in order to recommend the appropriate product or service
· Prepare project drawings using adobe acrobat
· Learn about the products to be able to answer any questions from customers
· Order follow up
· Closing invoicing months
· Assisting sales staff with all sales related tasks
· Understand safety requirements and comply
Key Competencies:
- Prior experience working as a customer service representative in HVAC industry is a must.
- Outgoing, energetic and able to multitask
- Ability to manage time and prioritize work effectively
· Able to multi task and pay attention to detail
· Strong verbal and written communication skills
· Knowledge of business vision an asset
Education and Experience:
· College degree
· 3-5 years Experience
· we offer on-the-job training
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Woodbridge, ON: reliably commute or plan to relocate before starting work (required)
Education:
- DCS / DEC (required)
Experience:
- HVAC Customer service: 3 years (required)
Work Location: In person
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