Customer Service Representative Job at Zainulina Holdings Inc

Zainulina Holdings Inc Hamilton, ON

We are an emerging marketing firm that is growing at an unparalleled rate. We are looking to add dedicated individuals to our team to help maintain our rate of expansion.

Our ideal candidate will be both energetic and motivated. You will be an outstanding team player with a knack for engaging with customers. Our Customer Service team is invested in delivering dynamic solutions through effective communication and professional customer representation.

This is an entry-level position. We want to invest in candidates who are interested in growing into management roles. Our shortlisted candidates will demonstrate their passion for learning and growth. We offer paid training opportunities, workshops, and a mentorship program. We are looking for individuals who are naturally friendly, gifted communicators, build relationships with ease, and who intuitively understand how to deliver exceptional customer service experiences.

You will be working both collaboratively and individually within our team to innovate our standard of service.

Our Customer Service Representatives:

  • Liase with all departments to ensure that our customers receive accurate and up-to-date information and a uniform service experience
  • Contribute to office meetings and provide second hand customer feedback
  • Research products and services to maintain up to date knowledge of all offered services
  • Use creative problem solving and critical thinking skills to deliver timely solitons to customers
  • Use their interpersonal skills to build strong professional relationships with an array of customers

Compensation:

  • Hourly wage plus bonuses
  • Flexible schedules (Monday to Friday preferred)
  • Opportunities for advancement
  • Paid training
  • Supportive team environment
  • Regular salary increases and extended health benefits upon completion of probationary period

Thank you for attaching an updated copy of your resume!

Job Types: Full-time, Part-time

Salary: $19.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Discounted or free food
  • Flexible schedule
  • Paid time off
  • Store discount

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location




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