Customer Service Representative (PT) Job at New Brighton Residents Association
New Brighton Residents Association Calgary, AB
$15–$17 an hour
COPE OF RESPONSIBILITY: The New Brighton Residents Association (NBRA) is seeking an individual to provide
excellent customer service, day-to-day enforcement of the rules and regulations of the NBRA, and assist with all tasks necessary for day-to-day office operation.
AUTHORITY: The part-time Customer Service Representative will report directly to the Customer Service Leader of the NBRA.
HOURS OF WORK: Saturday – Sunday 8:30am – 3:00pm or 3:00pm – 9:00pm, as well as occasional weekday/daytime shift and Stat holidays.
SPECIFIC DUTIES: Without limiting the generality of the foregoing, the part time Customer Service Representative is responsible for performing the following specific tasks:
- Provide exceptional customer service and portray a professional manner.
- Effectively respond to customer inquiries, finding the answer when unknown.
- Ensure all people entering the facility or park have membership cards, and conduct card checks periodically.
- Assist residents to complete the appropriate forms in regard to park usage, equipment rentals, membership, etc.
- Enforce all New Brighton Resident Association rules.
- Assist with facility rental inquiries.
- Assist with the setup and organization of programs and special events.
- Assist with cleaning duties.
- Assist with minimal snow removal around the New Brighton Club, as needed.
- Be an effective public relations person for the NBRA.
- Actively promote program registration and event participation.
- Actively participate in the NBRA Safety Program.
- Assist with Face painting/Host Birthday parties for our Party Packages.
- Other related duties as assigned.
QUALIFICATIONS:
- As per Alberta Labour Standards must be at least 16 years of age for the available shifts.
- Excellent people skills.
- General computer knowledge.
- Good communication skills.
- Attention to detail.
- Ability to retain lots of detailed information.
- Ability to work with others and take direction.
- Ability to work independently.
- Ability to take initiative.
- Exceptional problem-solving skills.
- CPR & First Aid certification is an asset.
- Flexible schedule required.
- Satisfactory criminal background check.
ADDITIONAL COMPENSATION:
- RA rewards recognition program.
- Training and development opportunities.
TO APPLY:
Interested applicants are asked to submit a resume and cover letter detailing relevant experience to the General Manager by email: gm@nbra.ca or via fax 403-781-6611 by
May 22, 2023. Please note that all candidates selected for an interview will be contacted.
Please Note :
nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.