Beertown Public House Newmarket is opening this Spring! Come be a part of our amazing team in a fast-paced restaurant with an unrivalled culture.

This is the position you have been waiting for. The kind of hospitality role that doesn’t come around often – Monday to Friday 10-5 (ish), FULL TIME DAY HOST! This is an integral role on our hospitality team & we are looking for just the right individual with a growth mindset who will play a big role in building weekday lunch service.

Our team puts the heart in hospitality by creating inspired, memorable dining experiences for our Guests, beginning with the first interaction with our Hosts at the front door. If you are looking for a new challenge focused around interacting with others in a meaningful way...If you enjoy being surrounded by the liveliness of great sights, sounds, people, and delicious smells...If you want to be a part of an amazing team of passionate individuals...If you are looking for more than 'just a job', but to be a part of something meaningful...and if now you’re thinking “How do they know this about me?!" - then, we want to meet you!

Day Host Responsibilities:

o Anchors front desk operations during weekday lunch service

o Works closely with Managers to maximizes restaurant seating through thoughtful planning & seating rotation

o Monitors table availability and plans future seating assignments during service periods

o Sets dinner services up for success daily for evening Host team

o Looks ahead at coming days to plan reservations & review staffing levels

o Answers phones, assists Guests with reservations or inquiries

o Operates a waitlist when no seats are immediately available

o Sets the tone of excellent service with each Guest interaction

o Learns Guest names & preferences to provide caring, individualized service

o Communicates with Servers & Managers providing seamless service

o Takes every opportunity to create Moments of Truth

o Assists in execution of Take-out program (from placing to completing curbside hand-off)

o Sets up & maintains cleanliness of front desk and entryway throughout shift

o Facilitates Gift Card sales

o Performs daily/weekly cleaning & maintenance duties

Day Host Qualifications:

o You are able to work mainly days, generally between 10:00am-5:00pm (ish), in a full-time capacity

o You have minimum 2 years of previous Customer Service experience. Previous Host experience would be an asset

o You are comfortable working with computers and may have experience with Open Table

o You are professional and have strong leadership & communication skills

o You thrive in a fast-paced environment & are able to work on your feet for extended periods

o You get excited about leaving a positive impression and making someone's day

o You have strong organization & time management skills

o You take initiative & you never turn your head from a standard

o You are able to make a minimum one (1) year commitment to our team

o You may have your Smart Serve certification (not required, would be an asset)

o You may be interested in starting a career in hospitality & are looking for growth opportunities

Day Host Earnings & Perks:

o $15.50/hour + Bi-weekly tip out

o Team Member Dining Discounts

o Health & Life Benefits available

o Comprehensive initial & ongoing training provided

o Career growth & ongoing development opportunities

o Flexible schedules

o Team initiatives & events

o Positive, supportive & inclusive team culture

o Working with an excellent team of fellow service & management pros

We want to meet you! Apply now via this ad, or come see us in person at our upcoming job fair:

When:

- February 22nd, 23rd & 24th- 10am to 6pm

- March 1st, 2nd & 3rd- 10am to 6pm

Where:

- The Loft @ Longo’s – 18319 Yonge St E, Gwillimbury

** PLEASE NOTE: Beertown Newmarket will be opening in early April. Start dates for all Front of House positions will be March 25th, 2023. Advanced interviewing will take place remotely via phone or video and may incorporate in-person interviews – or in-person at our job fair.**

Beertown Public House is a concept of the Charcoal Group of Restaurants (an independent company of insane greatness & winner of Food Service Canada's 2019 Independent Restauranteur of the Year award). Learn more about Beertown and our rich hospitality history at beertown.ca & charcoalgroup.ca

Job Type: Full-time

Salary: $15.50 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Tips

Ability to commute/relocate:

• East Gwillimbury, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (required)

Shift availability:

• Day Shift (required)

Work Location: One location

Expected start date: 2023-03-25

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