Employment Opportunity: Diamond Bailey Operations Coordinator

Location: Halifax, NS

Salary Range: $60,000.00+ per year based off skills and experience

Employment Term: Contract March 2023 – March 31, 2024 (possibility of annual renewal), Full time hours (35 hours/ week) (Days, evenings, weekends or Holidays as required)

Reports To: Diamond Bailey Healing Centre Manager

General Description:

The Diamond Bailey Healing Centre (DBHC) is a new facility developed and operated by the MNFC and is a response to the need within the Urban Indigenous Community for an Indigenous-led, trauma-informed and culturally appropriate facility where members of the urban Indigenous community can receive healing programming in addition to stable housing that is imbedded in Indigenous tradition and culture in all aspects of program delivery. The DBHC will provide clients with teachings and resources necessary to heal, live a balanced lifestyle - according to the principals of the medicine wheel, and to ultimately gain housing stability.

DBHC is looking for (1) Diamond Bailey Operations Coordinator who will be responsible to work with all clients to build upon their independent living skills and provide teachings and knowledge that are essential to becoming self-sufficient and maintaining a balanced way of being. The Operations Coordinator will oversee the client accommodations to ensure that clients are provided with a comfortable, culturally rich living environment. It will be the responsibility of the Operations Coordinator to perform regular inspections of client accommodations to ensure that there are no safety concerns to the clients or facility as a whole. This position will require excellent problem-solving skills, as the DBOC will be the one to handle any client complaints or requests in regard to the residence’. The OC will work individually with all clients to promote and ensure that everyone is being respectful of one another and of their close living arrangements, this will be achieved through mandatory monthly tenancy meetings with all clients.

The DBOC will provide management support through a trauma informed person-centred, anti-oppressive, decolonized, and Indigenous lens with an emphasis on harm-reduction principals. An integral part of this position is having the ability to work with a two-eyed seeing approach to managerial practices and duties, while simultaneously providing Indigenous based support services for clients with the goal of aiding them through their healing journeys and working toward social and housing stability through programming.

Key Accountabilities:

Administrative:

- The Diamond Bailey Operations Coordinator will be responsible for fully furnishing all residences, and maintaining a thorough inventory of furniture, bedding, décor, etc.
- Create and maintain a monthly calendar and work plan; incorporating monthly individual meetings with each client and includes the goals and objectives of the Operations Coordinator.
- Compile and maintain accurate client files according to professional and organizational service standards.
- Compile various reports for MNFC, various funders, stakeholders, and community.
- Utilize, maintain, and input client information into the MNFC Database.
- Research funding sources and prepare funding proposals for current and new funding opportunities.
- Track the DBHC program budget and maintain concise financial records of all expenditures
- Develop accurate monthly/quarterly/annual reports and ensure reports are submitted in a timely manner.
- Ensure all aspects of the Nova Scotia Tenancy Act are being met and respected, to avoid any client/organizational conflicts and/or organization or personal liability.
- Develop client files and implement an organization system; ensure files are kept confidential.

Client Support:

- Ensure that the Diamond Bailey Healing Centre’s accommodations and client coordination delivery are congruent with the Mi’kmaw Native Friendship Centre’s mission, vision, and philosophy by representing the unique needs within the urban Indigenous community.
- Schedule and facilitate monthly meetings with all clients to address key areas such as programming, responsibilities and to provide feedback to ensure clients are getting the supports needed. This will prepare clients for dealing with landlords or property managers in the future.
- Assist clients in keeping their residence and/or bed space in a tidy and hygienic manner.
- Encourage clients to participate in the maintenance of the facility and shared accommodations.
- Maintain a workplace and living environment that meets the cultural and wholistic needs of Indigenous clients. Indigenous culture and traditional teachings should be displayed appropriately to create a welcoming environment and experience for the urban Indigenous population.
- Ensure a positive, healthy, safe, and culturally rich experience for all clients at the Diamond Bailey.
- Develop and implement programming for clients that will help to build upon their independent living skills and prepare them for reintegrating into self-sufficient living environments.
- Practice and maintain a positive leadership role; lead by example with non-judgemental support.

Communications:

- Monitor, evaluate, and communicate any property maintenance as needed.
- Establish working relationships and collaborative arrangements with Indigenous and non-Indigenous housing and homelessness organizations, to create referral opportunities for ineligible clients, or those who have completed their Diamond Bailey programming.
- Network and build relationships with key stakeholders in the areas of housing and social services, and actively participate in roundtable industry discussions.

Other Duties:

- Perform regular room inspections, to ensure the safety of clients and staff.
- Ensure building is properly equipped with all furnishings and needed equipment at all times.
- Attend and participate in professional development opportunities as required.
- Commit to the development of the MNFC and participate in internal committees, projects and activities.
- Adhere to all Diamond Bailey Healing Centre and Mi’kmaw Native Friendship Centre policies.
- May perform other related duties as assigned.

Qualifications:

- Diploma/ Certification in community social services, social work, or education.
- Minimum of 3-5 years of experience working with Indigenous populations; or adequate combinations of education and experience.
- Excellent comprehension of the NS Tenancy Act required
- Experience working with clients in residences, in a managerial/supervisory capacity considered an asset.
- Experience working with Indigenous communities and comprehensive cultural knowledge considered an asset.
- Previous administrative and/or business management experience considered an asset.
- Experience utilizing and managing an allocated budget.
- Varied shifts depending on the need of community members
- Comprehensive knowledge of community resources, programs, and services including; ESIA, medical services, educational resources, etc.
- Demonstrated skills in guiding individuals, and the development of new practices in working with clients based on models of practice and Indigenous culture.
- Demonstrated ability to work cooperatively and collaboratively as a part of an interprofessional team.
- Demonstrated ability to work independently and show initiative.
- Demonstrated ability to represent and respect the interest of clients.
- Experience with Microsoft Office (Word, Excel, Outlook, Access, PowerPoint).
- Successful applicant will be required to provide a Criminal Record Check (Vulnerable Sector Check), proof of Level C First Aid & Non-Violent Crisis Intervention Certification as a condition of employment.
- Must possess valid NS Drivers licence, reliable vehicle, and proof of insurance.
- Indigenous ancestry considered an asset, please self identify

Application Deadline: Open until noon on March 10th 2023

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel working within this job title.

The Mi’kmaw Native Friendship Centre is an equal opportunity employer; and complies with all fair employment practices laws. We are committed to providing a workplace free form unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veterans status, disability unrelated to job requirements, ethnicity, genetic information, military service, political affiliation, marital status and pregnancy or other protected status.

Qualified Indigenous applicants will be given priority in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights Commission. The Mi’kmaw Native Friendship Centre (MNFC) reserves the right to refuse all applications for employment. The MNFC will not assume any expenses related to this or any job application process included and not limited to travel, relocation, and application development.

Covid-19 potential impact- This position is requiring the incumbent to work onsite as the program is deemed an essential service. There are current COVID -19 restrictions in place, use of PPE as well as social distancing for safety of staff and community.

*Only those applicants who are selected for an interview will be contacted

Job Type: Full-time

Pay: $60,000.00 per year

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