E-commerce Specialist Job at CT Corporation
At Canadian Tire, we are committed to providing students with a supportive and collaborative environment that fosters knowledge sharing and offers key experiences to help them develop their capabilities through projects and objectives. We believe in setting specific and measurable goals that align with our business objectives to support learning and help students achieve their full potential. Our culture emphasizes learning from others, continuous improvement, agility, growth, and innovation, and we are invested in building a talented, diverse workforce for the future of Canada and Canadian Tire. Additionally, we are dedicated to building strong relationships with our student employees by engaging with them throughout their education and career pursuits, and creating opportunities for ongoing communication and relationship building.
What you’ll do:
The eCommerce Merchandising Student will be responsible for helping in the day-to-day operations of the FGL & Marks Drop Ship team. You will be responsible for the accurate and on time delivery of scheduled reporting, Drop Ship aged order management, competitive analysis, post mortem analysis and other ad hoc requests.
- Manage & track the FGL & Marks Drop Ship aged orders & customer service escalations.
- Work collaboratively with internal teams and external Vendors to troubleshoot aged or errored orders in the system
- Help with the regular reporting of financial and site metrics.
- Build new financial and site reporting tools in order to help identify opportunities.
- Building category analysis on specific seasonally relevant categories.
- Analyze customer shopping patters and provide suggestions on how to improve the current offering and customer experience using site analytics.
What you bring:
- Currently enrolled in a post-secondary program in Business, Marketing, or a related discipline
- Strong proficiency in Microsoft Office (Excel, PowerPoint)
- Previous Google analytics experience a strong asset
- Previous Merchandising/eCommerce site experience a strong asset
- Previous retail experience an asset
- Motivated, self-starter with the ability to function in an environment with a high level of ambiguity and change.
- Highly organized and exceptional attention to detail and accuracy
- Excellent verbal and written communication skills
- Analytical mindset and able to use data to drive decisions
- Ability to build and maintain relationships, influence change, collaborate, and persuade cross-functionally at all levels of the organization and with external partners
Hybrid:
W e value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
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