Days Inn & Suites Strathmore looking for a Full Time front desk agent to join our team.

Responsibilities:

• Maintain inventory of vacant rooms, reservations and room assignments.
• Ensures that all guests are made to feel welcome upon arrival & during their stay.
• Process check-ins and check-outs in a friendly, courteous, timely manner.
• Print necessary reports required for each shift.
• Review arrivals list and ensure special requests are honored.
• Provide a high level of customer service to ensure Guest Satisfaction & 100% Guarantee
• Gives personal attention, takes personal responsibility and uses teamwork when providing customer service.
• Ensure that all vital information is passed on to the next shift to guarantee smooth transition from one shift to the next.
• Prepare housekeeping report according to desk procedures.
• Knowledgeable about different room types and all hotel services and amenities.
• Handle guest concerns and questions in a polite and professional manner.
• Responds to guest inquiries and works with other departments to meet these requests.
• Use professional phone manner when speaking with guests and outside callers, and deal with calls accordingly
• Answer and respond to reservation calls in the absence of the reservations office.
• Be aware of the procedure and precautions regarding fire, health and safety.
• Perform all duties in a safe manner according to established safe work practices.
• Maintain cleanliness and organization of the Front Office area.

Qualifications:

• Must be able to communicate effectively in English; verbal and written.
• Great customer service & problem resolution skills.
• Well organized with good cash handling skills.
• Punctual, reliable, & able to work cooperatively with other associates.
• Previous Customer Service experience is a valuable asset.
• Must have a passion for providing the highest level of customer service to all of our guests.

Please apply in person with resume to Days Inn & Suites Strathmore or 403-934-1134.

Job Type: Full-time

Salary: $15.00-$16.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Morning shift
• Weekend availability

Ability to commute/relocate:

• Strathmore, AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: One location

Expected start date: 2023-03-01

Please Note :
nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.