Highway Fleet Dispatcher Job at Bison Transport
As a Fleet Dispatcher, you will be expected to execute the day to day activity of your assigned driver fleet. This includes monitoring of the fleet, accurately distributing, receiving and updating information. You would be responsible for identifying and participating in the resolution of issues relating to day to day activity of the Driver. You must be well organized, an excellent communicator and have a keen sense of timeliness in carrying out daily activities.
Responsibilities:
- This involves the transmitting and receiving of all information relevant to the driver performing his/her duties within the Company and customer requirements.
- The handling of all driver related satellite messages or calls within assigned and overflow queues.
- Reporting and documenting of all customer service, planning and driver related issues to the appropriate personnel
Our ideal candidate will possess the following qualifications
- You must have dispatch experience in order to be considered for this role
- Dedicated experience providing customer service in a similar work environment
- Well organized, an excellent communicator and have a keen sense of timeliness
- Demonstrated attention to detail, communication, problem solving and planning abilities
- Ability to multitask and to thrive in a fast-paced environment
- Excellent interpersonal and communication skills
- Proven analytical and critical thinking skills
- Excellent problem solving abilities
The Fleet Dispatcher position is subject to a modified 4 on 4 off work schedule working 12 hour days from 06:00 - 18:00.
Check out this short video to Meet the Herd that makes up our successful Operations team, and learn more about the career opportunities at Bison:
Meet the Herd
Why Bison:
- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
- Join our engaging Wellness Program & extracurricular sports teams
About Bison:
- Celebrating over 50 years in Business
- Named as Canada’s 10 Most Admired Corporate Cultures
- Active in giving back through Corporate Social Responsibility and Charitable Giving
- Committed to environmental sustainability
Bison Transport is committed to Diversity and Inclusion in the Workplace.
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