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We are currently seeking a student for an Information Technology Associate role to provide day-to-day desktop hardware and software support for Raytheon Canada, Support Services Division systems and applications.

Responsibilities

• Primary responsibility is first tier support for a wide verity of applications, such as Windows 10, MS Office, Outlook, Skype, etc. Responsibilities will include implementation, maintenance, performance, and upgrade management of these and other client applications
• Track, evaluate, and install all patches/upgrades to applications within the division to ensure security compliance
• Additional responsibilities will include documentation, ad-hoc reporting, and incident tracking
• Manage Desktop assets, images, licensing, and deployment of systems across the Division
• Provide timely and efficient problem resolution for end users across Canada
• Server and infrastructure projects will be assigned as time allows

Requirements

• Currently enrolled or have completed post-secondary education related to computer systems and networks or equivalent work experience
• Working towards a technology certification such as Microsoft’s MSCE or Cisco CNA
• Creative/Innovative thinking
• Commitment to a team-focused environment
• Must have strong application trouble shooting skills and technical report writing skills
• Must have good interpersonal and organizational skills
• Required to have good oral and written communication skills
• Focus on customer service and service delivery

This position is eligible for consideration of a hybrid work arrangement.

Accommodations are available for candidates taking part in all aspects of the selection process. If you are invited to continue in the selection process and require any form of accommodation, please notify us.

The successful candidate will be required to complete a criminal background check and obtain/maintain a Government of Canada security clearance and any applicable clearances with respect to the handling and transfer of controlled goods.

Raytheon Canada Limited is proud to be an equal opportunity employer and welcomes a wide diversity of applicants.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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