IT Systems Analyst Job at Siskinds
Siskinds LLP is a leading law firm located in Southwestern Ontario. We are a team of
over 240 lawyers and staff covering personal legal services, business law, personal
injury law, and class actions law as well as over 25 specialized practice areas. We help
clients make the right legal choices, manage their legal affairs, and resolve
complicated matters. Our culture and working style strive to make our clients’
experiences comfortable, reassuring, and productive while delivering excellence in the
services we provide.
IT Systems Analyst – Full-time
What are you looking for?
- Be part of a cohesive team that promotes collaboration and teamwork
- Work in a technologically advanced environment with exposure to many specialized
- Competitive compensation and benefits
- Professional development opportunities
- Strength of a big firm with the culture of a small firm
- Subsidized downtown parking
- Working within a state-of-the-art building
Who are we looking for?
Siskinds is growing and we are currently seeking an IT Systems Analyst. This position will
require you to assist with the day-to-day management of our hybrid IT infrastructure
environment which includes our on-premise, cloud, network and server environments.
Responsibilities will include a high degree of involvement in all server and network
provisioning, management, and monitoring of our existing infrastructure, all software and
endpoint hardware deployments, cloud provisioning, and management of our existing
endpoints. To perform these roles, the candidate will also have responsibility to manage
and coordinate the vendor relationships covering various cybersecurity services, network
design and implementation. This role will require you to work regularly after-hours or
extended hours on weekdays and weekends as needed for projects and upgrades,
preventative maintenance, problem resolution and break-fixes.
Qualifications:
- Post-secondary diploma/certificate/degree in a related computer studies area
- 3 to 5+ years’ relevant technical experience (preferably in a professional services
- 3 to 5+ years’ Hypervisor administration experience (preferably VMware vSphere)
- Certification in VMWare Professional
- Advanced Windows Server and Active Directory Administration skills
- Competency in supporting Azure, AWS, IBM or similar cloud computing environments
- Experience and comfort in using client management technologies such as Intune,
SCCM/MECM, Group Policy and/or other similar technologies.
Excellence * Integrity * Leadership * Collegiality * Inclusion
- Direct experience with managing endpoint and mobile devices with Microsoft Intune and
- Experience with Veeam software for backup, replications to support DR requirements is
- One or more current MCSA (or higher) MCP Certifications is preferred.
- Prior experience participating in or leading mass deployments of hardware and software
- IT Service Management (ITIL) knowledge (preferable ITIL certified)
- Project Management experience with competency in planning and coordination of
delivering enterprise solutions through engagement with internal and external
stakeholders and vendors
- Experience with process mapping and design analysis with a talent in identifying
- Experience managing endpoint security, anti-virus, malware prevention and detection
- Adherence to professional codes of conduct that are exemplified in the Canadian
(ACM) with respect to ethical, social, environmental, health, safety and cultural issues
- A thorough understanding of Layer 2 and 3 networking protocols (including WAN
administration
- Desired Cisco Certified Network Professional and/or CompTIA+, Security+
- Desired CCNP Enterprise, CCNP Data Center
Responsibilities:
- Support Hyper Converged Infrastructure (HCI), software defined storage
- Deploy and manage cloud – public & private - compute, storage and network resources
- Active Directory Administration – management of objects and policies, identities,
- Microsoft 365 Administration – Office 365 / Enterprise Mobility & Security / Azure AD
- Azure Administration – deployment and management of compute and storage resources
- Ensure the availability of data through back-up, recovery and disaster recovery solutions
- Maintain, support, and administer all infrastructure hardware and networking
- Ensure production changes follow compliance standards and conformance practice
- Possess a breadth of knowledge in Computer Science and understanding of the
application domain in order to communicate effectively with professionals from that
domain
- Analyze network health of both practical and theoretic nature and remediate any issues
- Ensure network is scalable and optimized for performance to support future growth
- Design, configure, deploy and support Wireless technology Wi-Fi 6/6E
- Design, configure, deploy and support network core and edge infrastructure
- Review and maintain housekeeping standards for data center and network closet
environments
Excellence * Integrity * Leadership * Collegiality * Inclusion
- Navigate technical support needs with various vendors
- Investigate new technologies, tools, practices and standards to stay abreast in
- Software deployment – operating system and application deployment, patch
- Automate processes such as routine tasks to optimize operational efficiency
- Actively engage our end-users in third-level support issues by debugging problems that
- Conduct Root Cause Analysis on major incidents, coordinate and execute follow-up
- Support network and data center governance and best practice mandates
- Participate in ongoing cybersecurity assessment and remediation activities to identify
- Define and document operational and troubleshooting procedures
- Define and document architectural design
- Develop and maintain infrastructure documentation
- Lead a Disaster Recovery Plan creation and implementation and participate in creation
- Other duties as assigned
You will work well both independently and within the team setting. You will have a sincere
passion for new technology learning and application. You enjoy a fast-paced, multi-tasked
and deadline driven environment.
We are a truly cohesive team, and as such, being a team player as well as having a strong
technical ability and positive attitude will make you a top runner, and ideally our chosen
candidate.
Our comprehensive in-house training and ongoing support is of the highest level. We offer
competitive compensation and benefits.
Siskinds is an equal opportunity employer and will work with and accommodate persons
with disabilities throughout the entire recruitment, selection, and on-boarding process. To
learn more about us, please visit our website at www.siskinds.com
Please email your resume quoting “IT Systems Analyst” and “Your Name” in the subject
line, to humanresources@siskinds.com .
Contact Information:
Siskinds, London Head Office
Attention: Human Resources, 275 Dundas Street, Unit 1 London Ontario N6A 3V8
Email: humanresources@siskinds.com
Excellence * Integrity * Leadership * Collegiality * Inclusion
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