At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.

We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential!

Achev’s latest Impact Report: www.Achev.ca

SUMMARY:

Reporting to the Coordinator, the Language Assessor administers a variety of Canadian Language Benchmark-based language assessment tools to clients and refers them to language training options that meet their needs and preferences in the local community within the region of service.

Achev Language Assessment Services York, Simcoe, Durham is looking for a positive, dynamic individual with TESL Ontario certification to join our itinerant assessment team. This position will require on-site service delivery in a variety of locations across Durham Region, York Region and Simcoe County as needed.

The successful applicant for this position must be willing to regularly travel and work from various itinerant sites including, but not limited to, Pickering, Oshawa, Whitby, Ajax and Richmond Hill. Travel to other Achev sites may be required based on operational needs. 35 paid hours per week will include M-F 8:30-4:30 with up to two evening shifts monthly. Currently, this position will be required to work in office M-Th and remotely on Fridays. This is subject to change. This position is fulltime and comes with Achev’s excellent benefit package.

This position is for you if you like variety in your workplace and thrive in a fast-paced, collaborative environment. You are dynamic, flexible, and personable while serving clients from various office locations as needed. You offer superior client service with minimal supervision and are dedicated to achieving targets and meeting goals. In addition to the required skills, you bring positivity to your daily tasks and a commitment to Diversity, Equity, Inclusion and Accessibility.

Your typical day will include:

• Administering and marking multiple standardized tests and interviewing clients whose first language is not English
• Providing immediate feedback and referral information
• Producing reports for management and ensuring accurate data entry and file confidentiality
• Interacting with clients from different backgrounds, some of which may be vulnerable persons

What you will do:

• Support the coordinated language assessment and referral service (CLARS) model and operating standards and protocols at all locations
• Screen clients for eligibility for language training programs based on immigration status, age and learning history
• Administer CLB standardized tests to assess the language skills of eligible clients
• Provide thorough needs assessments of clients applying for language classes
• Ensure clients are advised on all appropriate language training options that meet their needs, goals and preferences
• Provide referrals/ placement of clients to appropriate programs through established procedures using the HARTs database
• Inform clients of the need to collect data for statistical and program planning purposes while ensuring that client privacy is protected under the conditions of the Privacy Act
• Respond to client inquiries by phone and in person regarding training programs and offer orientation assistance
• Provide information regarding training programs to clients whose needs and goals have changed
• Assist in outreach and promotion activities of language assessment and training
• Ensure a consistent, warm and welcoming approach to the reception of all clients onsite and at itinerant locations
• Report sensitive situations and issues to supervisor in a timely manner, providing unbiased, detailed background to inform positive consultation

Support/Client File Maintenance/Reports

• Ensure accuracy of data input according to IRCC/MLITSD requirements
• Liaise with training providers, co-workers and coordinator regarding general inquiries and client placement
• Act as a resource for information regarding training programs available within the area by collecting and collating resources available from settlement and training organizations
• Ensure client information and program documents and equipment are kept secure at all times in adherence with all privacy and security protocols
• Undertake other duties as assigned by manager

What you bring:

• TESL Ontario accreditation is required (preferably with adult ESL teaching experience)
• Previous training and/or certification on CLB-based tools is an asset
• Ability to complete required assessor training through Achev/CCLB
• Demonstrated knowledge of the process of second language acquisition
• Demonstrated assessment/interviewing experience in the Adult Education field
• Knowledge of the various training programs for newcomers and other clients that are available in the region and a clear understanding of the eligibility requirements for acceptance into these programs
• Sensitivity to the diverse needs of adult learners and the multicultural community
• Strong interpersonal, problem solving and organizational skills
• A proven track record of reliability, professionalism and accuracy within current role
• Team focused with ability to work collaboratively and independently when needed
• Languages in addition to English are an asset
• Excellent communication skills in oral and written English
• Computer literate with proficiency in MS Outlook, MS Office and databases such as HARTs
• Valid Ontario driver's class G license with access to a reliable vehicle with a valid owner’s permit, license plate and current proof of automobile insurance and be willing to travel throughout York, Simcoe and Durham region as needed
• Must be able to travel to other sites as needed and/or work remotely
• Provision of a Criminal Record Check (required)

What you need to succeed:

• Commitment to the values, mission, and vision of Achev (OneAchev)
• Passion about serving newcomer clients
• Positivity in your approach to daily tasks
• Flexibility to work in dynamic, fast-paced environment
• Awareness of and commitment to the principles of DEIA

We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website - www.achev.ca

We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.