Legal Intake Coordinator Job at Grover & Company
Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!
We are a boutique personal injury law firm with 20 years of experience helping injured people get the compensation they deserve. At Grover Law Firm in Calgary, Alberta, Canada, we are obsessed with providing a world-class client experience.
Helping injured people is what we do.
Learn more about us: www.groverlawfirm.com
What you will do:
Job Type: Full-time
Salary: $40,000.00-$50,000.00 per year depending on experience
Benefits:
Please Note :
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We are a boutique personal injury law firm with 20 years of experience helping injured people get the compensation they deserve. At Grover Law Firm in Calgary, Alberta, Canada, we are obsessed with providing a world-class client experience.
Helping injured people is what we do.
Learn more about us: www.groverlawfirm.com
What you will do:
- Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
- Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
- Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
- Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
- Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
- High school diploma or equivalent required; further education preferred but not necessary
- Previous customer service or sales experience preferred
- Possesses outstanding communication skills and sense of empathy
- CRM and case management software experience a plus
- Proficiency with Microsoft Office products, especially Microsoft Word
- Solid data entry, spreadsheet management, and computer skills
- Previous legal experience a plus
Job Type: Full-time
Salary: $40,000.00-$50,000.00 per year depending on experience
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Monday to Friday 8.30am – 430pm
- This is an onsite position.
- Bonus pay
- Previous legal experience a plus
- Exceptional Customer Service Experience
Please Note :
nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.