Manager, Loyalty Partnerships Job at Loblaw Companies Limited
Referred applicants should not apply directly to this role.
All referred applicants must first
be submitted through Workday by a current Loblaw Colleague.
Location:
500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9
At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.
We succeed through collaboration and commitment and set a high bar for ourselves and those around us.
We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.
Manager, Loyalty Partnerships
Why is this role important?
As part of the Loyalty Portfolio Management team at Loblaw, you will be part of a group that develops and operates the loyalty program experience for millions of Canadian customers on a daily basis.
Join our team at
PC Optimum to discover, plan and deliver innovative opportunities for the business in loyalty partnerships, keeping the customer central to everything. Help us analyze, optimize and grow the biggest, strongest and most loved loyalty program in Canada, and one of the top loyalty programs globally.
We are hiring a Manager, Loyalty Partnerships.
Reporting directly to the Director, Loyalty Partnerships, you will be part of the team that uncovers new opportunities and builds lasting partnerships for the
PC Optimum program with leading consumer-facing businesses and brands. This role is critical in the development of new partnerships, including evaluating, negotiating, planning and implementing strategic initiatives for the loyalty program based on enterprise priorities. The Manager, Loyalty Partnerships will have a role that balances strategy and planning, with hands-on execution and program delivery. The role will have significant exposure to cross-functional teams, working collaboratively on a day-to-day basis with Technology, Digital, Marketing, Loyalty Operations and Promotions, and Store Operations teams, to name a few.
What You’ll Do
- Build relationships with new partners to develop customer-centric loyalty propositions
- Provide analysis and input into the ongoing development of the loyalty partnerships, including competitive landscape, customer value proposition ideation, business plan development, and more
- Develop loyalty integration / implementation plans and manage launch of new partners and strategic initiatives, working with cross-functional stakeholders
- Strengthen partnership effectiveness through assessment and development of PC Optimum functionality, promotions and marketing strategies
- Provide analytical insights into the performance of partner programs, based on trends in actual performance and benchmarks
- Support the Director on special strategic projects and initiatives as required
What You’ll Need
- Post-secondary education equivalent to a university degree in business, finance, marketing or equivalent
- 5+ years of relevant experience in business development, partnerships management, management consulting, strategy or equivalent. Experience in retail or loyalty would be an asset.
- Effective organizational skills with a strong attention to detail while managing multiple projects or workstreams
- Excellent verbal and written communication skills with the capability of building compelling presentations
- Self-starter: demonstrated initiative and willingness to take ownership and learn
- A creative thinker who is comfortable working with ambiguity, ability to multi-task, prioritize workload and work in a fast-paced environment
- Ability to build and maintain strong working relationships with internal and external stakeholders; able to effectively communicate issues, actively engage and influence, and work collaboratively as a team member
- Knowledge in financial analysis and excel modelling is an asset; ability to build financial business cases for the purpose of providing recommendations and highlighting financial implications
Please note: This role will be based out of our downtown office at 500 Lake Shore Blvd W, Toronto, ON. However, some travel within the GTA across offices is required.
Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
Employment Type:
Full time
Type of Role:
Regular
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Please Note :
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