Our Patient Care Services department consists of the Patient Care Centers, Home Collections and Customer Care Center teams. They play a critical role in the customer service delivery as they have direct contact with our customers on a daily basis. DynaLIFE operates 30 Patient Care Centers that house a diverse compliment of employees with vast skill sets including: phlebotomy, ECG’s clinical trials and diagnostic testing.

Major Functions and Responsibilities

• Properly and efficiently perform phlebotomy, ECGs, and specimen processing
• Required to work one on one with the patient in their home or long-term care facility
• Travel to multiple locations per shift is required
• Prioritizes, organizes, and adjusts daily work into an efficiently planned route

• Excellent organizational, problem-solving, troubleshooting, and decision-making skills
• Employs strong interpersonal and customer service skills
• Communication with patients, physicians, and other health care professionals is required on a constant basis
• Ability to work independently while within a team environment
• Strong commitment to confidentiality and professionalism
• Flexibility to meet operational requirements including hours of work and location and changes in procedures
• A good sense of direction and the ability to read and navigate with a map is required

• Recent Venipuncture experience, within the past 5 years, in an employment or student practical setting is an asset
• Recent ECG experience, within the past 5 years, in an employment or student practical setting is required
• Must be able to work independently in a fast-paced environment
• Ability to handle stressful situations in a calm and professional manner
• Experience performing collections with the elderly or infirm patients or working in a hospital setting would be considered an asset
• Clinical setting experience is considered is an asset

Minimum Qualifications

• High School Diploma
• Successful completion of a recognized Medical Laboratory Assistant training program
• Must have a valid driver’s license and clean drivers abstract

Other Information

• Successful candidates will be required to don and doff personal protective equipment, including a procedure mask or N95 respirator, face shield, gown, and gloves for up to 7.5 hours per day
• Employees working in Home Collections will receive a 5% premium on all hours worked. The premium is payable only on hours worked in the Home Collections department
• Applicant(s) hired into this position will be required to provide a 5-year Driver’s Abstract as a condition of employment
• As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
• DynaLIFE is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment life cycle. We ask that all job applicants please identify any accommodation requirements by sending an email to accessibility@dynalife.ca to ensure their ability to fully participate in the recruitment process
• All persons newly hired to DynaLIFE must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work
• All persons hired to DynaLIFE must be authorized to work in Canada for any employer
• Individuals hired into all positions must provide verification of their highest level of education
• A security clearance will be required for employees newly hired to DynaLIFE
• A security clearance with vulnerable sector completed may be required for employees newly hired to DynaLIFE

• Please note that only shortlisted applicants will be contacted. Thank you for your application