Planet Fitness is looking for energetic, enthusiastic Member Service Representatives passionate about health & fitness to join our amazing team. We have multiple hourly Member Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules.

Starting pay is $15.50/hour, with eligibility at 6 months to be at $16.00/hour, based on performance.

Apply now!

Our Member Service Representatives enjoy:

• Growth opportunities - 77% of our managers are promoted from within

• A Free PF Black Card Membership valued at $24.99

• Go to any gym and bring a guest for free

• Includes amenities such as free tanning, hydromassage & total body enhancement

• Free CPR certification

• Free Fitness Trainer certifications

• Paid Time Off

• RRSP with a 4% company match

• Free Employee Assistance Program

• Free Health, Dental & Vision Insurance

• Life insurance

• Short & Long-Term Disability

• Volunteer opportunities in your local community

• A fun, judgment-free environment

*Some benefits are exclusive to full-time team members

Our Mission: We feel a social responsibility to enable all people to enhance their lives through an affordable, high-value, non-intimidating Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest-growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Member Service Representative duties:

• Answering member questions (in person or over the phone)

• Completing member check-ins

• Giving new members tours and signing them up

• Cleaning throughout the facility (Bathrooms/Locker Rooms/Black Card Area/Workout Area)

What we are looking for:

• Someone who is 18 years of age or older

• A great attitude

• Willing to learn new things

• A strong listener

• The ability to empathize and problem solve

• Punctuality and reliability are a must

• Great customer service skills

Physical Requirements

• Continual standing and walking during shift.

• Continual reaching with hands/fingers/arms during shift.

• Occasional climbing, balancing, kneeling, and crouching during shifts.

• Must be able to occasionally lift over 50 pounds.

• Will encounter cleaning chemicals.

EEO Statement

Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement and all other employment practices.

Job Types: Full-time, Part-time

Pay: From $15.50 per hour

Benefits:

• Dental care
• Employee assistance program
• Flexible schedule
• Life insurance
• Paid time off
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Sarnia, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Customer service: 1 year (preferred)

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