The Sales Associate is responsible for assisting the Manager with the efficient and effective management of the entire storage facility. This includes ensuring that sales targets are met, improving the commercial performance of the company by exploiting opportunities to maximize profitability, increase customer satisfaction and ensure continued business growth. As well as ensuring that Company policies and procedures are being maintained and followed by all personnel.

Typical work activities

Typical work activities can be classified into the following categories:

Sales and Marketing:

• Promoting and selling of Apple SelfStorage products and services to inquiring customers, this includes handling customers over the phone or in person, and implementing approved sales techniques;
• Following up with prospects consistently to explore every opportunity to rent storage space;
• Being close to where the industry is going and monitoring what local competitors are doing;

Customer Service:

• Ensuring standards for quality, customer service and health and safety are met;
• Responding to customers’ complaints and comments;

Payments and Accounts Receivables:

• Process payment transactions and complete banking activities as per approved procedures;
• Collection of rent on due dates and following approved policies and procedures to recover any amounts owing from delinquent customers;

Building Inspection and Maintenance:

• Daily site and building inspection to ensure cleanliness, safety and security standards are met;
• Take preventative measures to ensure maintenance of the building and report any visible damages.

Safety and Security:

• Monitoring activities on site during business hours to ensure safety and security of patrons;

Reporting:

• Ensuring that reports are accurate, complete and delivered on time as per the Site Reporting Checklist.
• Report any unusual or irregular items to the Site Manager.
• Assist manager in organizing documents and keeping records that might be required for Site Audit purposes.

We are looking for one part time employee at Apple Self Storage to fulfill the duties of sales associate at our Thunder Bay, Ontario Intercity location. Must have experience in customer service in a retail setting. 18 - 27 Hours per week with flexibility. $17.00 per hour depending on experience. Training provided. Please submit resume.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Types: Part-time, Fixed term contract

Salary: From $17.00 per hour

Benefits:

• Flexible schedule
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• sales: 1 year (required)
• Customer service: 1 year (required)

Work Location: One location

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