(EXTERNAL)

2022 Nov 23

Police Administrative Support

Lethbridge Police Service

(Casual Positions)

The City of Lethbridge (www.lethbridge.ca) serves a community of over 100,000 residents and is committed to delivering services in a way that earns the trust, respect and confidence of our community. Located just two hours south of Calgary and close to the Rocky Mountains and U.S. border, we are a family-oriented and culturally vibrant community. The Lethbridge Police Service is seeking a full time Police Administrative Support.

The Lethbridge Police Service is currently accepting applications for casual positions as a Police Administrative Support in the Records Management Section. The Police Administrative Support will perform a variety of administrative work in support of police teams and the police service in general. This position is responsible for collecting, processing and disseminating confidential information throughout various departments. Daily duties include data collection, entry of police and court data into the appropriate Records Management System, creating records, processing court packages.

Applicants must be willing and available to work a flexible schedule, which includes weekdays, weekends, statutory holidays and rotating evening/night shifts.

Hours: This is a 24-hour operation. You will be required to work both day and night shifts.

Wage: $35.32 hour |2022 Rate

As Police Administrative Support you will:

• Complete data entry for files which include linking addresses, people, vehicles, charges, release documents, reports, criminal records, queries, etc. In addition you are responsible for entering data provided by police.
• Ensuring all aspects of this information provided by the officer is up to date and accurate
• Responsible for prioritizing time sensitive work based on incoming information with a high level of efficiency.
• Recognize quality assurance and provide notification of errors.
• Oversee incoming court files and ensure all court documentation and charges are complete, sworn, and correct.
• Provide file disclosure to crown as a result of legislation and ensure all time sensitive court packages are complete on shift.
• Detect documents that require relevant information ensuring information contained within documents is accurate and correct.
• Work within a number of computer software database systems entering information, ensuring quality data and accuracy of detail.
• Facilitates internal and external stakeholders by handling a number of inquires with issues ranging from basic questions to detailed information and advice.
• The ideal candidate will have the ability to work efficiently, with a high degree of accuracy, despite regular interruptions and changing priorities.
• They will have demonstrated the ability to communicate effectively and professionally, while maintaining strict confidentiality when handling sensitive information.
• The ideal candidate will also possess sound decision-making skills, flexibly and good judgement in managing their workload, and a detailed knowledge of Microsoft Office.

• Previous experience in a police or legal setting would be an asset, as would experience in Adobe Acrobat Pro and the following police specific systems, RMS NICHE, CPIC and JOIN. You will answer the switchboard, which may include non-emergency calls, and perform other related duties as required. This is a fast-paced, detailed-oriented, data accuracy and result driven position.

As the successful candidate you will have:

• Excellent interpersonal skills and sound judgment to effectively maintain relationships with stakeholders
• High degree of organizational skills and high attention to detail

• High level of confidentiality, tact and diplomacy
• Strong independent working skills and the ability to plan and organized oneself in a self-directed environment
• Strong data entry experience

• Exceptional computer skills including Microsoft Office and the ability to learn new software systems

• Ability to plan and organize in a self-directed environment
• Ability to quickly align with shifting priorities to address frequent interruptions
• Interpersonal skills to maintain working relationships with stakeholders

• A thorough knowledge of the laws, policies and procedures is considered an asset
• Post-Secondary certificate or diploma is considered an asset

The successful candidate is required to consent to a police security clearance, which includes the voluntary completion and submission of a personal disclosure form (lifestyle questionnaire), criminal and police records check, reference checks.

STEPS OF HIRING PROCESS

Qualified candidates are invited to submit their resume with cover letter, online at https://lethbridgepolice.bamboohr.com/careers/135

Submissions will be accepted until December 13th, 2022.

For further information on this opportunity, please contact: Akin Ishola, Manager, Records Management Section, Lethbridge Police Service at (403) 330.5226, or by email at Akinropo.Ishola@lethbridgepolice.ca

THE CITY OF LETHBRIDGE IS AN EQUAL OPPORTUNITY EMPLOYER

Only individuals selected for interviews will be contacted. All candidates are thanked in advance for their interest and are free to apply to other opportunities.

CUPE Local 70