Application Information:

Job Title: Program and Outreach Support Worker

Job Type: Part Time

Work Type: In Person

Hours: 14-21

Wage: $24.13-$26.73

Start Date: ASAP

About Community Services:

Sunshine Coast Community Services Society is a community-based organization that has been providing services for people on the Sunshine Coast since 1974. Our history is one of caring, commitment and flexibility. We provide services through more than 30 programs all along the Coast in four key areas - Community Action and Engagement; Together Against Violence; Child and Family Counselling; and Family, Youth and Children's Services. Our core values are those of social justice, inter-dependence, diversity, compassion, and respect. We are looking for staff who share our values and are passionate about making a difference in their community.

Summary:

The Program and Outreach Support Worker creates a welcoming environment and supports the day-to-day operations of the Child Care Resource and Referral (CCRR) program. They assist, support, and provide resources to childcare providers and families.

Key Duties and Responsibilities:

• Provides friendly service and support (telephone, in person, email) to families and child care providers in Gibsons, Sechelt, and Pender Harbour locations.
• Provides referrals and resource information on child care and other relevant topics.
• Assists with the CCRR lending library and rental equipment, including tracking reservations and overdue items, cleaning and maintaining resources, and assisting members.
• Provides information on the Affordable Child Care Benefit packages and one-to-one assistance upon request
• Collects accurate daily statistics of face-to-face/phone calls/emails for MCFD and SCCSS annual reports.
• Provides support and outreach to child care providers including regular support calls, preparing and sharing information, resources, and age-appropriate activities.
• Provides direct support to and assists with day-to-day operations of Sechelt Family Resource Program.
• Maintains and updates the child care registry monthly.
• Participates in the development, implementation, and promotion of workshops and special events.
• Organizes, promotes and delivers child care networking meetings.
• Assists Program Lead with RLNR Health and Safety Home Assessments.
• Participates in community meetings as a representative of the CCRR and SCCSS as needed.
• Provides content for CCRR’s quarterly newsletters.
• Helps maintain and update children’s play areas in Gibsons and Sechelt offices.
• Stays current regarding child care resources, research, issues, curriculum, and best practice.
• Collaborates with other SCCSS programs to enrich program delivery and fulfill our mission more effectively.
• Obtains and maintains awareness of the demographic and socio-economic variables of the community and actively works to reduce barriers to services.
• Demonstrates cultural competency working with indigenous families and communities.
• Maintains client records and client files in keeping with program manual and SCCSS policy.
• Supports the mission, vision, and values of SCCSS including participating in organizational-wide initiatives.
• Ensures effective service delivery consistent with agency mandate, and policy, meeting all legal, contractual, financial, and other compliance requirements.
• Supports ongoing compliance with accreditation standards, new standards, and CARF requirements.
• Stays current with SCCSS programs and services.

Qualifications and Requirements:

• ECE or ECEA certificate and experience in the child care field
• Knowledge of child care needs and issues on the Sunshine Coast along with knowledge of available community resources.
• Good working knowledge of the local, provincial, and federal legislation and regulations as relevant to the work.
• Experience working effectively and in a non-judgmental manner with clients from different cultures, ethnicities, and socio-economic backgrounds.
• Proven ability to work collaboratively across programs and with community partners.
• Strong computer skills in the Microsoft Office suite.
• First Aid Certification.
• Excellent communication and organizational skills.
• Master multi-tasker able to identify and act on priorities.
• Successful results of a criminal record check.
• Valid driver’s license and reliable vehicle are required to attend meetings and events across the Coast.
• Strong knowledge of SCCSS programs and services.
• Ability to work flexible hours – may require evening and weekend work to meet the needs of clients.

Why Work for Community Services?

SCCSS offers competitive transparent wages, a variety of paid leaves, benefits, and employer-contributed MPP plan. Paid leave includes 3 weeks’ vacation during the first year, up to 4 weeks sick leave, and 1-week special leave. SCCSS covers 100% of the cost of benefits and 75% of the cost of long-term disability. SCCSS offers opportunities for professional growth and to truly make a difference in the community

To apply for this position or view other opportunities go to https://sccss.easyapply.co. SCCSS encourages all interested candidates to apply, but only those selected will be contacted.