Project Manager Job at Rogers Communications

Rogers Communications Brampton, ON

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.


We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.


Come play a key role in building the future of innovation in Canada, Let’s make your possible.


Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:


Rogers is seeking a Project Manager experienced in managing the implementation of a wide range of Technology projects. These could include application development projects involving integration with multiple corporate systems and/or next generation Wireless, Wireline & IT projects executed to support strategic Business and Capital Build Programs.

Reporting to the PMO Manager, Technology Program Management Office at the Rogers Park Brampton Campus, you will play a key role in managing the entire project life cycle taking projects/programs from inception to final implementation and closure. You will be accountable for delivering Technology projects/programs within scope, on schedule, on budget, at the expected quality, and in alignment with the Technology PMO’s methodologies and guidelines.

Responsibilities:

  • Manage the successful execution of large, complex, cross functional projects/programs simultaneously on-time, within scope and on budget, in a fluid fast-paced environment
  • Direct the Implementation Planning, Execution and Closure of Technology projects dealing with the introduction of new services, lifecycle changes of existing services, new platforms, capacity augmentations, software & hardware upgrades, Network Function Virtualization deployments, optimization and redundancy enhancements
  • Based on the project requirements, identify & govern overall scope, deliverables and interdependencies to deliver on the project objectives and in-service targets.
  • Expertly manage project cost estimating, budgeting and control activities to meet budgetary objectives
  • Managing Channel readiness, including marketing, communications and call centre readiness to ensure a great customer experience and timely products and services launch
  • Build strong collaborative relationships with project Sponsors, Business, IT and Network stakeholders, to successfully deliver project milestones
  • Proactively monitor, track and control project outcomes by mitigating risks and resolving issues to ensure overall business readiness of the solution
  • Proactive vendor management to deliver based on contracted goods and/or services, to meet project requirements and timelines
  • Develop a detailed project plan to monitor and track progress of all tasks, spend, dependencies and deliverables in compliance with Rogers Technology/Engineering specifications and Statements of Work
  • Set and manage project expectations while maintaining accountabilities with Demand Management, Development, Quality Assurance teams and others, to ensure deliverables are met
  • Create and maintain comprehensive documentation including Project Charter, Project Plan, Issue and Action Log, Risk Management Plan and Status reports to the sponsor, project team and senior management as required
  • Schedule regular Project status review meetings and Steering committee meetings with the sponsor, management and required project stakeholders
  • Manage and oversee Release activities to successfully deploy application changes into production with quality
  • Work creatively, collaboratively and analytically in a problem-solving environment demonstrating teamwork, innovation and delivery excellence.


Qualifications:


  • Post-Secondary degree in Computer Science, Business, Engineering or related technical discipline
  • 7-12 years of project management experience delivering large, complex projects, preferably in the Telecommunications industry
  • PMP certification is required
  • ITIL/ITSM certification preferred
  • Certified Scrum Master (CSM) preferred
  • Knowledge of the Software Development Life Cycle (SDLC)
  • Advanced skills in MS Office suite, SharePoint, BI tools and highly proficient in MS Project & JIRA
  • Experience in the project delivery of advanced technologies including Voice, IMS, Advanced Services, Data, IP Networks, Security Requirements, NFV (Network function Virtualization) deployments, Cloud Computing and Unified Communications
  • Strong project financial forecasting and cost management
  • Strategic thinker who can make decisions and plan, develop and implement innovative solutions
  • Must possess strong negotiation, influencing, stakeholder management, communication and Business writing skills
  • Ability to effectively communicate project scope, cost, schedule to senior and C-level leadership team
  • A highly motivated individual with strong leadership, organizational, analytical, troubleshooting and conflict resolution skills


Schedule:
Full time

Shift: Day
Length of Contract: No Selection
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: None
Posting Category/Function: Project Management & Engineering
Requisition ID: 287572
At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https://digital.rogers.com/

Posting Notes: Digital & Technology



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