reservations manager Job at Hampton Inn & Suites
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Negotiate with suppliers for the provision of materials and supplies
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Implement marketing activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- 5-10 people
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Standing for extended periods
- Large workload
- Overtime required
- Work Term: Permanent
- Work Language: English
- Hours: 36 to 44 hours per week
Tasks
Supervision
Work conditions and physical capabilities
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