POSITION DESCRIPTION

Job Title: Residence Admin Assistant

Reports to: Director of Resident Services

JOB PURPOSE

St. Joseph’s Hospice Resource Centre of Sarnia Lambton (Hospice) is a faith-based, charitable, not-for- profit organization that provides quality of life at the end of life, offering compassionate, holistic care and support to individuals living with a terminal illness. Support is extended to their family members and caregivers, and to those grieving the loss of a loved one. Hospice programs and services are offered at no cost to those we support, and are available irrespective of age, gender, religion, race, ethnicity or economic status.

Whether in the community, our Wellness Centre, or our 10-bed Residence, Hospice provides specialized support programs and services with a person-centered approach. Individuals and families are intimately involved in creating their own care plan that addresses their unique needs. Our competent and committed
Hospice staff and volunteers work together as a team with other community partners and service providers to provide full support and quality Hospice Palliative Care.

We offer a comprehensive benefits program, Hospitals of Ontario Pension Plan (HOOPP) or RRSP matching and paid time off.

37.5 hours/week – Monday to Friday

DUTIES AND RESPONSIBILITIES

Fund Development Requirements

• Monthly reconciliation and validation of revenue streams in collaboration with the Director of Fund

Development & Community Relations prior to submission to Committees or the Board of Directors

• Ad-hoc reporting as requested by the Director of Fund Development & Community Relations

Administration

• Assist in the development and implementation of appropriate policies, procedures. Take ownership of the required changes based on direction from the Director of Resident Services, legislative or legally required changes.
• Prepare and validate payroll and operational statistics on a monthly basis to satisfy funder report requirements
• Remain current on funder statistical reporting requirements and definition changes

Residential Admin Duties

• Update and input staff schedule into ADP Workforce Now as required
• Call direct care staff to fill open shifts as required
• Update and maintain Resident Staff directory and Resident Staff call in list

Quality

• Maintain statistical records in Hospice databases for the Residence for operational, quality and funding purposes [Key Performance Indicators (KPIs)], and provide reports as required, of Resident Occupancy data for both Home and Community Care Support Services and HPCO
• Support data population, input, analysis and reporting of statistical information for quality, planning and funding requirements, for the Professional Practice Supervisor /Accreditation Lead
• Other duties as required by the Director of Resident Services from time to time

QUALIFICATIONS AND SKILLS

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.

• Post-secondary education degree; Office Administration Diploma, or relevant work experience preferred
• Experience with Ministry of Health (MOH) and Home and Community Care Support Services reporting
• Proficiency in Word and Excel would be considered an asset
• Proficiency in scheduling software
• Excellent problem-solving skills with analytic focus and the ability to maintain a detail-oriented approach to manage workload and meet tight timelines
• Demonstrated time management skills, and the ability to work in a busy environment with multiple priorities, capacity to prioritize, think critically with the ability to exercise judgment and work with minimal supervision
• Demonstrated ability to communicate effectively, both orally and written
• Demonstrated computer expertise working with Microsoft applications including Word and Excel
• Demonstrated experience with database management, experience in data entry, creating reports, monitoring and documenting trends; attention to detail and accuracy is essential
• Demonstrated ability to work collaboratively team environment
• Previous experience working with volunteers preferred
• Demonstrated relationship management skills consistent with the mission, vision and values ofHospice

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Normal office environment, with core 8:30 am - 4:30 pm/Monday-Friday hours.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions.

Job Type: Full-time

Salary: $20.05-$25.06 per hour

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Sarnia, ON N7T 5W3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2023-05-19
Expected start date: 2023-06-05

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