Position Title: Tundra Airport Restaurant Manager

Reports to: General Manager, Arctic Ventures Marketplace

Location: Iqaluit, Nunavut

This position is a permanent management position that requires relocation to Iqaluit, Nunavut.

The compensation package includes: competitive salary, subsidized housing, relocation assistance, Northern Allowance, annual vacation, travel allowance, an employer-matched pension and a comprehensive group benefits plan.

Iqaluit is the fastest growing community in Nunavut. It is a modern community in the north with government services, restaurants, schools, hotels and hospital.

The Tundra Airport Restaurant is located in the brand new Iqaluit airport and it is a department of Arctic Ventures Marketplace.

Position Summary:

Reporting to the General Manager, the Restaurant Manager is responsible for the effective administration of restaurant operations ensuring a high level of customer service to the patrons. Specifically, he/she is responsible for daily financial records and reporting, hiring and training of staff, payroll administration, day-to-day business communication, marketing and promotion, kitchen and food services and other duties as assigned. This position also includes cooking as a backup for the Head Cook.

Duties and Responsibilities:

• Ensure optimal customer relations by responding effectively to customer enquiries and requests;
• Conduct day end closing procedures and reconcile reports as necessary. Report all shortages or reconciliation issues with General Manager. Ensure daily deposits are made;
• Process all incoming and outgoing transfers, invoices and charges;
• Order restaurant supplies and maintain adequate inventory levels;
• Hire, train, provide direction, schedule and evaluate staff for food services. Advise the General Manager of areas necessitating discipline;
• Ensure the accurate recording and organization of payroll records including timesheets, schedules and related payroll files and employee records;
• Approve payroll, staff timesheets and submit them for processing;
• Ensure that the restaurant operates in a professional manner and that all regulations and legislated standards are adhered to;
• Coordinate maintenance and repairs to the facility per the General Manager's guidelines;
• Ensure food preparation services to meet or exceed standards;
• Ensure the efficient organization of meal planning. Confirm with the Head Cook what the weekly/monthly menus are and that has been cost out to ensure proper margin is being maintained;
• Ensure that the kitchen and front end meets the highest of standards for cleanliness and organization. Delegate clean-up activities as required;
• Negotiate arrangements with clients for catering (or use of facilities) for banquets or receptions;

Other duties and responsibilities as assigned by the General Manager.

Qualifications:

• Completion of a college or other program related to hospitality or food and beverage service management..
• Minimum of 5 years of management experience in the food service sector, including supervisory experience. Demonstrated knowledge and experience in hotel and food services management.
• Formal training in food services and cooking experience.
• Superior organizational skills.
• Excellent people management skills including the ability to recruit, hire, train, motivate, evaluate, discipline, develop and increase staff performance in a cross-cultural environment.
• Ability to communicate effectively, verbally and in writing.
• Intermediate proficiency in application software – ideally Microsoft Office and POS.
• Certification in Safe Food Handling.
• Certification in Emergency First Aid is an asset.
• Certification in beverage service would be an asset.
• Maintain acceptable criminal reference and credit reference to ensure eligibility for bonding.
• Valid Driver’s License.
• A good understanding of co-operative principles and philosophies.
• The ability to speak and write Inuktitut would be considered a definite asset.
• Proven commitment to personal growth and development.

This is a Management position, extended hours of work, including 10-12 hours per day, 5-6 days per week are not unusual.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Relocation assistance
• Vision care

Flexible Language Requirement:

• French not required

Experience:

• Culinary: 3 years (preferred)
• Restaurant Management: 3 years (preferred)

Work Location: In person

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