What is the job?
As Sales Director you’ll develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts.

Your day to day

People

• Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance
• Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
• Recommend or initiate any HR elated actions where needed
• Drive a great working environment for teams to thrive – connect departments to create sense of one team

Financial

• Hit all personal/team sales goals and maximise profitability
• Achieve budgeted revenues and personal/team sales goals and maximise profitability.

Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans

• Help prepare the departmental budget and financial plans including the hotel marketing plan
• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan

Guest Experience

• Help guests - you’ll be happy to help if someone needs assistance with a request or complaint
• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience
• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel- level departments to facilitate services agreed upon by the sales office and prospective clients

Responsible Business

• Raise the awareness and reputation of your hotel and the brand locally
• Identify improvements to marketing activities and overall hotel sales performance and work with other departments
• Ad-hoc duties – unexpected moments when we have to pull together to get a task done

Accountability
This is the top sales and marketing job in a limited service hotel.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field
• Two to four years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True

Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
For the safety of our colleagues, we will continue to require colleagues to wear
face coverings indoors, however, we will eliminate face covering requirements for fully vaccinated hotel colleagues who are working outside or away from others.

Experience:

• sales: 2 years (preferred)

Work Location: One location

Please Note :
nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.