Senior Program Manager Job at BC Hydro
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Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come
in. We need your talent to help us build major projects to meet growing demand. To help our
customers find clean energy solutions for their homes and businesses and to be ready to respond
during storms and outages to keep our system reliable.
Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity to our customers.
We offer a healthy work life balance, training opportunities and career progression. We're proud to be
ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we
build an even cleaner B.C.
JOB DESCRIPTION
Duties:
launching, and managing consumer facing solar and battery product offers. Position will need to
understand technical components of behind the meter solar and battery products. Position will
work with other divisions of BC Hydro to understand relationship of these products to the BC
Hydro system, including risks, opportunities, and the customer’s journey from beginning to end.
Position will work closely with a Rates Product Manager to understand the relationship between
products and various rate product offerings to maximize potential for consumer adoption and BC
Hydro benefit. Position will work with senior management to develop long-term budgets, targets
and metrics related to solar and battery product offerings.
The successful candidate will have a proven track record of program/product development and
management of multiple activities, manage the expansion and scalability of the product/program,
managing the procurement of vendors and contractors, driving continuous improvements,
developing new initiatives and offers, leading and working in cross-functional teams, and external
stakeholder and partner relationship management.
The Product Manager will be results-oriented, have an exceptional customer centric orientation,
and take a practical approach to effectively resolve problems. The position will also be
accountable for developing and running this product/program utilizing best practices and
technology.
The successful candidate will:
- Provide project management leadership and direction and lead multi-disciplinary teams to
require multiple approaches to customers and industry utilizing various delivery methods.
- Monitor the program results across multiple measures and metrics to ensure performance
- Develop briefing notes, analyses, and reports for senior management and government.
- Establish strong relationships and communication channels with internal and external clients/
- Provide specialist knowledge to internal stakeholders and customers regarding the operation of
- Coach and manage junior team members’ work as required.
- Engage with cross functional teams and stakeholders in the development and execution of
- Stay abreast of industry trends, investigate and analyze product and market trends and issues to
- Provide coaching and mentoring to professional and/or technical resources involved in product
- Run regular update meetings to ensure regular communication amongst stakeholders.
- A Bachelor of Degree with a specialization in Marketing or an equivalent combination of
- 5 - 7 years of experience with product/program management, market research and analysis,
program management within a large, complex organization.
- Experience working with a variety of partners on product/program design and management (e.g.
- Well-developed planning, organizational, analytical and problem-solving skills.
- Strong collaboration and ability to influence others.
- Excellent written and verbal communication skills.
- Thrives in a team environment with cross functional team members, able to work with people
- Requires excellent oral, written and presentation skills for communication with a wide variety of
- Strong analytical skills including risk assessment to provide decision recommendations.
- Knowledge and understanding of BC Hydro's business and the interdependencies of the various
- Familiarity with CRM (Customer Relationship Management) systems or tools is desirable.
ADDITIONAL INFORMATION
We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation
to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we
invest in our system and prepare to meet the challenges of tomorrow.
Our values guide our work. Want to join us?
We are safe.
We are here for our customers.
We are one team.
We include everyone.
We act with integrity and respect.
We are forward thinking.
BC Hydro is an equal opportunity employer.
We include everyone. We welcome applications from anyone, including members of visible
minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual
orientations and gender identities, and others with the skills and knowledge to productively
engage with diverse communities.
We are also happy to provide reasonable accommodations throughout the selection process and
while working at BC Hydro. If you require support applying online because you are a person with a
disability, please contact us at Recruitmenthelp@
Flexible work model role definitions
===========================
Our four role types identify the degree of flexibility an employee could have to work from home
based on the type of work they do. The flexibility for an individual job is up to the manager for
each position and the operational requirements. Employees also have the right to work full-time
from the office if they prefer. All of our roles require at least some in-person time.
IBEW/Field – No option to work from home
Resident – Works primarily (4+ days per week) in the office.
Hybrid – May be able to work from home up to 3 days per week.
Remote – Works from home 4+ days per week
HOW TO APPLY
Don't forget to update your Candidate Profile with your current resume and copies of your
certifications. If applicable, include your Trades Qualification. This will ensure we have all the
necessary information to assess your application without any delays.
Date Posted: 2023-05-15 Closing Date: 2023-05-30
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