McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Job Summary

The McKesson Canada Sr. Technical Systems Analyst acts as a technical and consulting resource for moderately complex issues related to the implementation and management of information technology systems. Provides third-level support for the Windows and Linux system environments (On-Prem and Cloud) in all corporate locations and distribution centers. Acts as a technical resource in all phases of design, implementation and deployment of project lifecycles, including post-production support. Continuously gains an understanding of McKesson's business operations and processes and how systems are used in support of those operations. Works under general supervision and uses discretion to resolve various problems and inquiries.

Section A – Specific Responsibilities

Certain responsibilities associated with this role are included in Section B. Specific duties include, but are not limited to the following:

• Research, evaluate, and recommend solutions within the Windows and Linux environments (On-prem and Cloud) to improve performance and efficiency.

• Test, validate, and implement new technological solutions and modifications before they become operational and in production.

• Develop and maintain detailed flow charts and work process documents and appropriate procedures that support the Windows and Linux architecture.

• Compile information and data and prepare reports related to computer systems and functions.

• Assist and participate (along with other teams) in system developments, comprehensive implementation, and maintenance project plans on Windows/Linux technology infrastructure.

• Maintain a variety of records, accounts, logs, and files related to systems; prepare and purge records as necessary.

• Use the McKesson Change Management process to implement changes in production and disaster recovery environments.

• Use the McKesson Incident Management process and tools to resolve third-level incidents assigned to the group.

• Actively maintain and improve personal and technical skills with appropriate material via books, websites, newsletters, magazines, seminars, and training.

Section B – General Responsibilities

• Seek to provide candid and timely feedback to improve performance; openly share information; foster teamwork and innovation by involving team members in problem-solving, decision-making, and creative thinking.

• Ensure that requirements to internal and external customers are met in a timely and cost-effective manner; solicit feedback from customers to identify opportunities to improve products and/or services; resolve minor conflicts and involve team members in problem resolution.

• Apply decision-making authority and autonomy needed to deliver accountabilities of job/role; seek approval from others on matters outside of job/role scope; when required, make decisions regarding the work and development of project team members.

• Build internal and external relationships with key suppliers, customers, and internal service providers, with an emphasis on facilitating successful job/role responsibilities.

• Respect and adhere to McKesson Standards, Policies, and Procedures.

• Meet job performance standards and objectives outlined in the progress and appraisal guidelines.

Section C – Position Requirements

Knowledge:

• Minimum 5 years of relevant experience in managing large enterprise server environments (Windows and Linux) including mission critical applications.

• Expert-level knowledge of Active Directory, SCCM, SCOM, VMware, Windows and Linux server architecture.

• Strong knowledge of Microsoft Azure is essential.

• Strong technical and problem-solving skills capable of quickly adapting to new technologies.

Ability to:

• Take ownership of complex situations and work within a team environment to resolve issues effectively.

• Drive first-time quality results and lead support operations and initiatives.

• Quickly understand complex problems and develop solutions to resolve issues expediently.

• Work well under pressure and apply critical decision-making skills when needed.

• Be self-motivated capable of establishing priorities and setting their own goals and direction.

• Effectively work with diverse peers and team members, managers, and external contacts.

• Effective written and oral communication skills in English.

• #LI-JT2

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

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