Job Title:

Registered Social Worker

Reports to: Clinical Manager

Effective Date: April 2023

Status: Full-Time, Permanent

JOB SUMMARY
Reporting to the Clinical Manager, the Registered Social Worker is responsible for the provision of short-term counselling, case management, systems navigation, and referral triage to support Community Health Centre clients in collaboration with the clinical team. A key focus will be supporting complex clients with achieving optimal psychosocial functioning and optimizing access to vital Social Determinants of Health.

Education:

• Master’s degree in Social Work (preferred).
• Bachelor’s degree in Social Work (minimum requirement)
• Registered and in good standing with Ontario College of Social Workers and Social Service Workers (OCSWSSW)

Duties and Responsibilities:

• Provides short term counselling and emotional/mental health support, to address client psycho-social needs, working towards achieving established therapeutic goals until access to a community resource can be established through referral.
• Triage referrals to appropriate supports for complex mental health disorders, addictions and/or referrals for additional treatment.
• Establish therapeutic relationships with clients, their family members/caregivers/SDMs in order to build trust and effectively deliver appropriate care services.
• Develops client treatment plan in collaboration with the client and primary care team.
• Monitors client progress and adjust goals and treatment plan accordingly.
• Educates and supports clients, their family members/caregivers/ substitute decision makers (SDMs) with challenges, as well as provide strategies to improve functioning, prevent unnecessary deterioration and promote independence.
• Manages service delivery in person, by telephone, OTN, home visiting, and written correspondence.
• Advocates for clients as warranted, and facilitates connections between clients and community supports, to assist clients in accessing required resources.
• Act as a resource and advocate for clients and families with regards to interpreting. information, supporting decisions and client safety and care.
• Provides system navigation and case management by facilitating connections between clients and community supports, to assist clients in accessing required resources.
• Uses sound professional judgment and acts in accordance with all SGBCHC policies and procedures and standards of practice set forth by the Ontario College of Social Workers
• Maintains professional competence and knowledge of current practices by participating in professional development and clinical supervision.
• Works as a member of a multi-disciplinary team in collaboration with community partners for the purpose of consolidating and coordinating client treatment.
• Follows established SGBCHC and professional college standards for documentation.
• Protect client confidentiality in accordance with PHIPA, CHC policies and standards established by the College of Social Workers and Social Service Workers (OCSWSSW)
• Other duties as assigned.

Knowledge/Experience:

• Relevant social work experience in a community/primary health care environment.
• Comprehensive and current knowledge of social work and psychotherapeutic theories and interventions.
• Excellent knowledge of community resources including but not limited to treatment centres, addiction services, and social services.
• Maintain a comprehensive understanding of crisis management and the impact of trauma.
• Comprehensive knowledge of client centered addiction interventions.
• Good understanding of the roles of other health care professionals and complementary therapies.
• Knowledge of funding agencies available to assist clients in accessing needed support.
• Advanced experience with computer software, electronic medical records (EMR) and Microsoft Office applications.
• Experience working with marginalized populations with mental illness and addictions, trauma, (e.g. newcomers, immigrants, seniors, youth, 2S-LGTBQ+, homeless, individuals living in isolation and in poverty who are at risk).

Skills:

• Strong interpersonal skills to work with diverse client groups with varying levels of comprehension and language capability, demonstrating empathy and compassion.
• Effective listening, observation, and facilitation skills to effectively assess clients and provide appropriate treatment and consultation.
• Strong mediation, negotiation, and conflict resolution skills to respond or assist in crisis situations.
• Ability to think critically, and be innovative to create/modify strategy or intervention techniques to suit the individual needs of clients using a health equity lens.
• Demonstrated ability to organize, prioritize and multitask efficiently.
• Demonstrated ability to analyze and make independent decisions using a health equity lens.
• Ability to communicate information effectively through a variety of means including meetings, reports, letters, and presentations.
• Computer literacy
• Ability to deal with demanding interpersonal situations and respond with good judgment, compassion, while continuing to foster healthy relationships.
• Demonstrated ability to work as a member of a multi-disciplinary health services team demonstrating a positive attitude and commitment to inter professional practice.
• Ability to understand and practice infection and prevention control policies, adhering to pandemic precautions in the workplace.
• Demonstrated ability to be flexible with the ability to adapt quickly to the changing needs of the programs and operation with a positive attitude.
• Valid Ontario driver’s license and use of own vehicle for CHC business

Health and Safety Commitment:

• Comply with the Occupational Health and Safety Act (OHSA), its regulations and all CHC health and safety policies and procedures
• Use or wear any protective equipment, device or clothing required by their supervisor
• Report to their supervisor any known missing or defective protective equipment or protective device that may be dangerous
• Report any known workplace hazard to their supervisor/manager
• Report any known violation of the OHSA or regulations to their supervisor/manager
• Not use or operate any equipment (includes motor vehicle if required for work) or work in a way that may endanger themselves or any other worker
• Attend all health and safety training as directed by their supervisor/manager and apply this knowledge to their job
• Report workplace accommodations when required.

Job Types: Part-time, Permanent

Salary: $32.20-$38.02 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• Paid time off
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift

COVID-19 considerations:
All clients are required to follow organization COVID-19 policy including daily self-screening before work and wearing a mask in the clinic.

Ability to commute/relocate:

• Barrie, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (required)

Experience:

• social work: 3 years (required)

Licence/Certification:

• Registered Social Worker (required)

Work Location: In person

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