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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

We're looking for experienced, passionate, driven software developers who can help us build scalable and reliable cloud computing solutions to support the rapid growth of our SaaS products.

As a Senior Software Development Engineer, you will work on solving tough technical challenges in a high energy, startup like environment with experienced industry leaders and with a highly collaborative team. You will design, implement, test and deploy scalable cloud computing solutions as part of the Cloud Engineering Automation team.

What you get to do in this role:

• The role will initially be developing middleware and ServiceNow cloud automations that do direct high-performance scalable device data acquisition and data storing. Then gradually expend to data visualization, numerical analysis, data modeling/forecasting, live access data streaming, and server farm self-healing services.
• Spearhead the identification, design, and enhancement of internal processes for increased efficiency and scalability, which includes the automation of manual tasks, optimization of data delivery, and reconfiguration of infrastructure on the ServiceNow platform.
• Construct the fundamental infrastructure for high-performance extraction, transformation, and loading of data, utilizing a range of data sources.
• Develop sophisticated analytics tools that leverage the data pipeline to yield actionable insights for data center hardware monitoring and asset management.
• Work closely with the Financial and Hardware Engineering stake-holder teams to design and implement stratigic solutions on the SerivceNow platform.
• Deep dive with complex ad-hoc issues to perform troubleshooting and root cause analysis.

To be successful in this role you have:

• 4+ years of related experience
• Solid understanding of data structures, algorithms, object-oriented design and design patterns
• Strong problem-solving, debugging skills and an aptitude for learning new technologies
• hands-on coding and scripting (automation) experience using OO languages such as JavaScript, Python, Perl, and C++
• Proficiency in web technologies such as HTTP, REST/SOAP, AJAX, JSON
• Working knowledge of Unix/Linux and basic shell scripting
• Knowledge of relational database design concepts and physical table structures and ability to write high-performance SQL/MySQL
• Working knowledge of enterprise hardware, storage platforms, Linux operating system, networking technologies, datacenter power distribution systems is a plus
• Experience with data pipeline architecture and
• Experience with data driven system and metrics design.
• Experience with Agile framework.
• Experience with developing middleware and data driven drivers on Linux operating systems
• Experience with ServiceNow platform application development preferred
• Experience with blockchain technology development preferred
• Experience in data visualization and numerical analysis is a plus
• Experience working with API and hardware data acquisition is a plus
• Experience working with AI or Machine learning or forecasting modeling is a plus
• Skillful in troubleshooting and resolving complex issues in enterprise data driven environment
• Must have solid documentation and writing skills
• Excellent Communication & Customer skills, Problem Solving, Conflict Management, Listening, Time Management and Interpersonal skills required.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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