Who we are

Tribe Management is part of the Tribe Property Technologies family. We are the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge.

Our Tribe Management division specializes in strata and rental management services. We are responsible for the day-to-day operation and management of residential & mixed-use properties in our portfolio. Combining our obsession with technology and an unwavering passion for creating vibrant strata communities, we provide community management with heart.

While we operate in a very traditional industry, we are anything but! Our management services team works alongside product, software engineering and marketing teams to provide tech-enabled service solutions to those living in residential communities.

Our Culture

We are a closely-knit team of talented individuals working out of our modern offices across Canada. We live community, even at work. Join us for end-of-month socials and regular team building events. We are also a canine-friendly office! You may see our furry friends wandering our halls looking for a doggy treat. And lastly, we offer health, vision & dental coverage and 3 weeks’ vacation time.

Objectives

Main Job Responsibilities:

• Preparing and processing of monthly EFT files;
• Handling and organizing of cash, cheques, electronic payment receipts, and post-dated cheques;
• Performing collection procedures including receipting and allocating of payments;
• Entering charges/invoices, deposits, refunds, cancellations, and reversals;
• Processing, verifying, and posting of payment portal (i.e. credit card) receipts · responding to owner, council, or manager queries in a timely manner;
• Updating owner/tenant ledgers and information in the accounting software;
• Sending out monthly arrears statements/letters;
• Ensuring timely follow-up on arrears communications;
• General administration tasks including but not limited to processing incoming/outgoing mail, data entry, and filing; and
• Ad-hoc tasks as maybe required.

Ensuring a respectful and inclusive workplace by:

• Embracing and promoting a trusting work environment;
• Providing open, effective communication;
• Embracing diversity and inclusiveness. 3. Uphold and promote the Tribe brand in the community by:
• Respectfully and capably representing the best interests of Tribe and its’ customers in all internal and external dealings;
• Ensuring that customers’ needs are heard and respected;
• Developing positive and professional relationships with all stakeholders. .

Decision Making and Accountability

• Exercises considerable judgment in responding to customers;
• Accountable for the effective execution of the responsibilities;
• Demonstrates initiative and innovation in resolving complex matters. WORKING RELATIONSHIPS · Reports to the Accounting Supervisor;
• Takes direction from the responsible Community Managers, Property Accountant, AR Team Lead, Accounting Supervisor, or Controller.

Qualifications

• Have a minimum of 1 year experience in Accounts Receivable; · strata and/or rental experience is an asset but not required;
• Exceptional numeracy skills;
• High attention to detail while working with high volumes;
• Excellent verbal and written communication skills;
• Accurate data entry and relentless attention to detail;
• Highly organized with good time management skills;
• Proven skills using Microsoft Office

Perks

Paid Time-off | Health Benefits

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