Administration/Receptionist, Client Intake Job at Prosthetics, Bracing & Orthotics Group
We are looking for two motivated Administrators to join our dynamic clinic settings located in a) Etobicoke and b) Scarborough.
This role is responsible for the initial point of contact for clients within the clinic setting.
Activities include:
- Greet Clients and visitors
- Client intake
- Maintain and keep current appointment calendar
- Inform staff of upcoming events and changes in the calendar
- Nightly reminder calls to next days clients
- Digitally “pull client files” for scheduled appointments
- Pick up and drop off mail (on and off site)
- Pick up voice mail in the morning
- Faxing & Scanning
- Maintain storage file inventory
- Anniversary calls
- Referral follow-up
- Maintain office supplies
- Schedule clinics
- Keep records of client conversation in client electronic file
- Respond to client enquiries received by phone, fax and in-person
- Respond to general enquiries received by phone, fax and in-person and direct to appropriate staff member
- Straighten waiting-room/tidy office area
- Ensure files are maintained in the appropriate format as described
- Other duties as assigned by Supervisor/ Clinic Manager/ Client Out-put
Necessary Skills:
- Ability to multi-task
- Excellent communication skills (listening skills and clear communication)
- Well-developed organization and time management skills
- Punctual, reliable & courteous manner
- Computer skills - Comfortably and confidently use computer and specialized software.
- Ability to maintain accurate records
Training and Requirements
- College diploma in Administrative Studies (or equivalent) is recommended
pbogroup.ca
Job Types: Full-time, Permanent
Salary: $23.00-$30.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- Wellness program
Schedule:
- Monday to Friday
- No weekends
COVID-19 considerations:
To best ensure reduced exposure to Covid -19 for all employees and clients, we follow all procedures as per Health Canada in addition to Toronto Public Health recommendations.
Work Location: One location
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