Job requisition number

037526

Job location

Kelowna

Full-time / part-time

Full-time

Posting period

From 02/07/2023 to 02/21/2023

We’re looking for an administrative assistant to join our Claims team in our Kelowna office. You’ll provide work direction to support staff and assist with office administration to facilitate effective operations with a high standard of customer service. This position is a temporary assignment of approximately 12 months. It is an opportunity to try a new role, move on after your assignment, or explore avenues to stay.

How you’ll make a difference: You’ll provide your assistance to our administrative team by contributing your excellent skills in customer service and office administration.

Where you’ll work

You will work on-site at our Kelowna office.

As an administrative assistant you will:

• Provide work direction to support staff and ensure departmental work standards are maintained
• Orientate new employees to the office and arrange for and assist in the technical training of staff
• Assist the manager in the administration of the office by preparing reports, receiving incoming mail, and establishing and maintaining files and records
• Develop and implement changes in procedures and workflow
• Set up and maintain office systems and procedures including looking after supplies and equipment
• Assist the manager in recruitment testing

We’re looking for someone who can:

• Independently plan and prioritize to meet deadlines in a high-volume, client-focused environment
• Use discretion, handle confidential and sensitive information, and resolve conflicts
• Identify opportunities to improve systems and processes; recommend solutions and refer issues as appropriate
• Motivate individuals and teams in the performance of their daily tasks to encourage a high level of customer service
• Communicate clearly and concisely, verbally and in writing, to a variety of groups and individuals
• Work as a member of a team by proactively assisting, supporting, and cooperating with team members

Your background and experience

• Completion of grade 12 (post-secondary education is preferred)
• A minimum of one year of work experience in an administrative role where you supervised or provided work direction to staff and facilitated the effective operation of the office
• Excellent written and verbal communication skills
• Proficient with MS Office – Word and Excel

We’ll consider equivalent combinations of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Consent to a criminal record check
• Confirm you’re legally entitled to work in Canada

WorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who we are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. You will receive a competitive salary of $30.32 per hour plus an additional 4% in lieu of benefits and 4% in lieu of vacation.

Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.
• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.