Administrative Assistant

About Corporate Networks:

A Fort McMurray, Alberta based company that provides end-to-end information technology solutions to K-12, SMB and the enterprise sector. For the past 35 years, we have built our company on its culture and core values with the purpose of adding value to our staff and clients. Corporate Networks strives to build partnerships, not just client/vendor relationships with its clients and vendors. Along with providing Managed Services and Surric Cloud solutions for client’s IT needs, we build our relationships by first understanding the client’s business needs to design, deploy and support technology infrastructure.

General Description & Primary Role

As an Administrative Assistant with Corporate Networks, you will have the chance to optimize workflow and company efficiency. This position has a great opportunity for individuals that want to grow with the company. Your success will be dependent on your willingness to learn and take on new challenges. As an Administrative Assistant you will be responsible for customer service, bookkeeping, invoicing, shipping and receiving and general administrative responsibilities. Attention to detail, resourcefulness, analytical abilities and exceptional communication skills are required.

Responsibilities by Function

Customer Service:

• Present the company in a way that represents the company’s core values and culture
• Responding to customer inquiries and requests either by phone, e-mail or in person
• Triaging tickets and create tickets as necessary
• Achieve and maintain a positive rapport with clients and staff

Invoicing and Bookkeeping:

• Creating and processing invoices on a regular basis
• Collecting payments and following up on outstanding invoices
• Reconciling and entering all invoices and expenses into QuickBooks
• Processing monthly vendor payroll
• Completing and submitting regular accounting reports

Additional Duties and Responsibilities:

• Assist with marketing initiatives
• Providing administrative support to the leadership team
• Researching solutions and providing recommendations where needed
• Perform other related duties as assigned

Knowledge and Skills Requirements:

• Enjoy working with customers and external audiences.
• Proficient with general office applications.
• Strong organizational, presentation, and customer service skills.
• Skill in preparing written communications and materials.
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Resourceful and analytical
• Self-motivated with the ability to work in a fast-moving environment.
• Ability to establish and accomplish goals with limited direct supervision
• Good understanding of IT or a strong willingness to learn
• Exceptional interpersonal skills and ability to build relationships with staff and clients
• Strong verbal and written communication skills
• Self-motivated and results focused
• Commitment to company’s vision, purpose and core values

Education and Experience Requirements:

• Diploma in Administration, accounting or related field
• 3-5 years of administrative and customer service experience.
• Experience working in an IT environment an asset
• Experience working with Quickbooks

Compensation and Benefits:

• Competitive salary based on experience and qualifications
• Health, vision, and dental benefits included.
• Performance based incentives.
• Great opportunity for advancement.

How To Apply

We are looking for a proven, highly successful Administrative Assistant to assist in our company’s growth. Please respond to this posting to apply.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 3 years (preferred)

Work Location: One location

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