First Onsite is seeking to hire a Full-time Administrative Assistant which we call a File Manager.

Are you a director of first impressions? Do you have a sense of urgency that drives you to do and be better at work? Are your computer, communication and organizational skills savvy? Do you enjoy a good laugh while providing positive experiences for your colleagues and customers? Do you inject fun and efficiency into your workday?

A DAY IN THE LIFE OF AN ADMINISTRATIVE ASSISTANT - FILE MANAGER

As the Administrative Assistant, you are an organizational expert! You manage multiple job files at one time from initiation through to receipt of payment. You are responsible for the quality of each file in terms of accuracy and completeness, combined with making sure that timelines are met. Following our standard operating procedures, you complete data entry, tracking, and updates. If any filing issues occur, you report them to the management lead and assist in providing a plan of action.

On a daily basis, you collaborate with Project Managers (PM) and Construction Managers (CM) regarding projects requiring attention and/or approaching deadlines to ensure no slippage in project planning. You continuously review projects to make sure that both the customers' and our standards/key performance indicators are being met. Following up with PMs, CMs, and other stakeholders, you ensure that all tasks and filing of documentation are completed.

You provide critical analysis of job performance including job costing, profitability, invoice accuracy, and application of customer standards. To achieve weekly billing goals, you ensure that all invoicing is completed. You enjoy your job as you are never bored and get to work in an exciting, fast-paced office!

QUALIFICATIONS

• 2-3 years of experience in restoration, construction or the insurance industry is preferred
• Excellent computer skills and experience in ClaimTrak, Word, Excel, Outlook, Xactimate, and XactAnalysis is preferred
• Administrative/accounting math skills
• A passion for customer service
• A willingness to support and collaborate with your teammates on all occasions

Are you able to effectively prioritize and manage your time in a fast-paced environment? Do you have strong verbal and written communication skills? Are you attentive to detail with great administration and record-keeping abilities? If so, you may be perfect for this office position!

ARE YOU READY TO JOIN OUR OFFICE TEAM?

This Administrative Assistant position comes with a competitive salary and a typical schedule of Monday-Friday. We also offer an exceptional extended health plan including medical, dental, and vision. Our other benefits include an employee assistance program, educational assistance, professional development, internal growth opportunities, the opportunity for national career movement, and a healthy work/life balance. If this sounds like the office position for you, apply today!

We thank all applicants, however, only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, First Onsite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources or the Hiring Manager of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.