Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.

Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model preserves the balance between working from home and enjoying meaningful in-person interaction. The needs for every role are different but on average, you will be together with your colleagues at least once per week, with our leadership team in office three to four days weekly to be present for their teams.

Ready to make your mark?

About the role

Please apply directly through the Intact Career Site

Location: Montréal

Dates: Sept 5 – Dec 15

Are you looking to gain invaluable industry experience and fast-track an exciting career?

We want future talent - like you - to help us lead the charge. Join our team as an Behavioral science intern for the Fall 2023 term. In this role, you’ll make a difference while building the skills and experience that will propel your career forward.

What you’ll do here:

As a behavioral science intern, you will help to evangelize and integrate behavioral science into our product and service design practices, contribute to optimizing for business and user outcomes. Reporting to the Manager, Design and Behavioral Science, your main responsibilities are to contribute to:

• Analyzing and generating actionable insights related to business outcomes, customer needs and patterns of behaviours.
• Executing user research, including A/B testing, focus group moderation, in-situation observation, interviews, workshops and various forms of prototype evaluation.
• Developing techniques and methodologies to achieve business goals drawing upon a broad functional expertise in behavioral science.
• Leveraging academic literature, emerging trends and recent achievements in Behavioural Science for the development of new hypotheses
• Maintaining a close cooperation with the design team to find innovative ways to deliver exceptional experiences.

What you bring to the table:

• Studies strongly preferred in a field such as behavioral, cognitive, experimental or social psychology, cognitive sciences, Human Factors/Human Computer Interaction or related field.
• Ability to communicate highly specialized information in an understandable manner.
• Expertise in quantitative research methods
• Analytical, curious and creative.
• A team player who thrives in a collaborative environment and can provide and receive constructive feedback.
• Proactive, comfortable working within a self-directed culture and navigating ambiguity.

Your career starts here. Apply today!

We can’t wait to learn more about you. When you complete your application, remember to include your resume and University/College transcript. We hire co-ops every semester (Winter, Summer and Fall)!

All submissions will be reviewed during this time, as well as after the posting closes.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

• Inspiring leaders and colleagues who will lift you up and help you grow

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact, belairdirect, or Johnson Insurance, please apply for this role on Contact People.